CVS

Category: Drug store in Petaluma, California

Address: 291 N McDowell Blvd, Petaluma, CA 94954, USA

Phone: +17077788666

Opening hours

Sunday: 8AM–12AM

Monday: 8AM–12AM

Tuesday: 8AM–12AM

Wednesday: 8AM–12AM

Thursday: 8AM–12AM

Friday: 8AM–12AM

Saturday: 8AM–12AM

Reviews

Kirsten Ferchland

Aug 20, 2022

Incredibly rude pharmacist when I called for what was a simple question

Johnny Edgett

May 8, 2022

Extremely rude pharmacist, you can pretend that you care about your customers at least a little bit.

Luisa Martinez

Oct 18, 2021

I'm disgusted by the way your pharmacists are treating people. Her name is AZI something. She must hate being a pharmacist, because i have never encountered someone so mean and angry for no reason. She has zero patience if you have questions. My elderly mom asked me to go in with her this time because the pharmacist never have patience with her. SHE IS AN ELDERLY customer!!!! HOW DARE YOU TO MISTREAT HER LIKE THIS? You can see the anger in this woman's eyes!!!! Please find more caring people to work. Please also tell her that greeting people is part of her job, because in the end of the day, ITS HER JOB aka CUSTOMER SERVICE! Plain nasty and upsetting!! WALGREENS FOR ME IT IS!!!

Vivi Valentine

Jan 27, 2018

The pharmacy shows absolutely no concern for the sick, aged and disabled from what I see and experienced. There's 2 lines for drops and pick up, which is fine, but keep in mind those using the pharmacy are sick either acute or chronic. No one wants to be there. The lines are often long with the phone ringing off the hook, so very understaffed. There are no chairs near the line to sit even if someone is in so much pain they can hardly stand, waiting area not nearby. If you have to drop and pick you have to wait in 2 separate lines. They won't inform the other window even though they are just feet away from each other. I saw one poor man wait 4 people deep, leg bandaged, leaning on a cart to be able to stand, but he was in the wrong line and was told to go to the other line. They could have easily taken the script, asked him to wait in the waiting area, walk the script 5 feet, and call him when it was his turn, but this fella who could barely stand had to wait in another line, 4 people deep. I was in the correct line, pick up. I am a disabled senior with cancer and chronic pain. However, I had a new Rx insurance card, beginning of the year. I was told that to wait in the other line, too! I was in the correct line, but the staff was so poorly trained she couldn't enter a few new numbers. This stuff happens repeatedly there. I've written and called the home office who sound so concerned but nothing changes. I tried to talk to manager, who naturally was "unavailable" but his underling made it clear their process was more important than the customers. All they have to do to fix the problem is provide nearby sitting or ask the customer to wait in the waiting area where there are chairs and take care of the problem behind the counter, but they would rather treat the sick, injured and old like garbage than make a small change that would make a big difference to their customers. Although they are very close I am looking for a pharmacy who actually cares to transfer my scripts, because I feel they are so uncaring and disinterested although it's their job to help the sick.

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Questions & Answers

Bond temporary crown

Dana Frost | Aug 29, 2018
Chiree Hunt | Aug 28, 2021

What???if you mean like seal my crown;no i dont need too.

Do you duplicate keys

Erika Renbarger | Aug 29, 2018
Chiree Hunt | Aug 28, 2021

No

Do you carry Scotchgard?

Brian Jacobs | Aug 29, 2018
Chiree Hunt | Aug 28, 2021

Yes;i have too.Never when i might need it.

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