Address: 1602 E Riverside Blvd, Loves Park, IL 61111, USA
Phone: +18158779993
Sunday: 10AM–10PM
Monday: 10AM–10PM
Tuesday: 10AM–10PM
Wednesday: 10AM–10PM
Thursday: 10AM–10PM
Friday: 10AM–10PM
Saturday: 10AM–10PM
ken blecha
Ordered online with ready time. I showed up promptly on time and checked in accordingly. Waited 30mins and asked where my food was. Was treated extremely rudely by Mgr, as I was enquiring about the delay. 10mins later my food was brought out by the asst. Mgr and she also very rude. Never been to Sonic before and will never return.
Rebecca Howard
Worst service in the world and I have been to places where I got food poisoning. Used the app checked in and took 25minutes to get my food. They aren't making the pattys by hand it's fast food not gormet. Wish I could give -0- stars because that is what they deserve. Said something to the carhop and the response was it is what it is. Had I not already paid and done it through the app I would have gone through the drive thru they were at least getting service.
Jacob Searles
I love their slushies most of the time, and sometimes the burgers can be pretty good. Service has been real spotty, and that could be due to understaffing. I mostly use the the app to get half price drinks and between waiting forever for things or getting disappointing food I usually avoid the rest.
Saira Silva
After visiting their location today, not being able to rate this location a 0 star is disappointing. Never in my whole life did I ever think I would be wait 20 min! In the drive-thru for a kids meal (Hot dog and tots) would be acceptable! I was very patient to even let 10 min slide. Management is rude and unprofessional & employees are careless. I requesting my money back and asked to speak to the manager. Instead of the manager being understanding & apologetic after the long wait she showed her frustration and use the excuse that they were short staff and that it takes 6 min to cook “warmup” a hotdog. Mind you I was the only car in the drive thru when I placed my order. She is so short staff that one employee was to busy texting & the other one was busy walking around with uncooked hotdog in his hands with NO GLOVES! I decided to call corporate and report the issue. While the manager worked on getting me my money back, the representative that was taking my case asked for the zip code and managers name, I asked for the zip code of her business and she refused to provide that! She said that if it was so called “ corporate “ they would have it. Talk about unprofessionalism . It was very inconvenience that I had rely on asking Siri for my location so I can provide that (sorry I’m not from loves park) I asked for her name and she refused as well. If your not happy with your job and do not like customers service please reconsider finding a profession where you do not have to deal with clients.
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We were wondering the same thing. They need to open one in Janesville though. We went to Loves Park and really enjoyed it.
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