Google San Francisco

gleb

❗Shitty support❗ Case 3-5048000032835. Why your employee close chat, ignored me. Too lazy to do your job? Ticket 0-3081000033158 still unsolved! It seems that you need to reform your vision of support department. Stop hiring amateurs

YumYumOutlast

You guys had a great platform back in the day. But as for the past few years, all the content I’m seeing from my favorite creators has been sucking because they have to watch what they say on this platform. I’ve left YouTube and I don’t plan on returning until I hear a public announcement of a policy change. But who knows, maybe a better platform will come out in the next couple years that is more about free speech. You guys already know there are many many platforms in the early stages right now. And unless you change, you will just be another hollywood video or blockbuster.

Dacey Sara

I've been a big fan of Google since their inception but, as of the last couple years, I've been a paying subscriber to their cellphone plan (formerly project fi) and have found a stark contrast in the service provided. Its been so terrible in fact that I'm considering dropping the plan for the 3rd month in a row. Its bad enough that they've double-charged my account, almost refused to offer any grace while my home in Fairplay was under attack by the Caldor fire, but twice the support team has stated their inability to modify any automated processes (all payment processes are automated), but they've also managed to double my monthly bill on the "unlimited plus" plan, which is indeed unlimited, however the plus must be for the fees they charge for full-speed-unlimited data. The $120/mo for 2 people is a bogus price if you use a significant amount of your data. You're looking at $10/G to keep your data speed from slowing to a crawl! This is absurd and don't bother claiming financial hardship for ANY reason like their landing page says when you're late on a payment. "Contact us to request an extension" does NOT work, the customer service you'll receive (if any) is so absolutely horrendous you'd wish you were dealing with an automated process. Note: This is 1 of the 2 single-star reviews I've left of >16k. Sorry not sorry.

Liam Eyers

Signed up for google one account which is supposed to have premium support. after trying to log in to a new computer my phone can't receive the google code prompt for some reason so I am now locked out of all google services on my phone too on the said account my phone is on some perpetual loop of finishing signing in although I already enter correct password. Unable to get any support until I sign in. Any help from google here would be much appreciated.