BW Sweets Bakery

Category: Bakery in Charlotte, North Carolina

Address: 5820 E W.T. Harris Blvd, Charlotte, NC 28215, USA

Phone: +17044640767

Opening hours

Sunday: 11AM–9PM

Monday: 11AM–9PM

Tuesday: 11AM–9PM

Wednesday: 11AM–9PM

Thursday: 11AM–9PM

Friday: 11AM–10PM

Saturday: 11AM–10PM

Reviews

Kristina C

Jul 28, 2022

Came across on insta few years back. Kept putting it off because I have a sweet tooth and don't need to add another guilty pleasure spot to my list. Have I mentioned I also lack self control. Cakes were delicious and unique. Got two different so gotta make more future trips to taste everything!

L Robinson

Jun 10, 2022

Update: One of the co-owners called me within an hour to apologize for my experience and to assure me that measures are being taken for improvement. I appreciate the call. I changed my rating from 2 stars to 4 stars. I didnt give 5 stars due to the time I loss today. On Friday, June 10, 2022, I placed an online order for a half dozen doughnuts. I requested specific assorted doughnut flavors. The online order was place at 12:53p with an ASAP time request. I arrived at 4:00pm and the doughnuts were not ready. I was told that the doughnuts are being boxed up which took 10mins. I arrived home to stale doughnuts and a selection of doughnuts the store wanted to give me without a heads up. I attempted to call the store only to get a pre-recoded message making it impossible to get to a live person to discuss the issue. This is not the first time I recieved poor customer service at this location. However, this is my first time i complained because I was proud that this is a black owned establishment. Please do better. It is too much competition to treat people like you're doing them a favor by shopping at your establishment.

C J

Mar 6, 2022

I sent the details of the cake I wanted via the order form for my daughter’s 13th birthday dinner. I stated I wanted a pink cake since that is her favorite color with gold drip and macarons which are also her favorite and strawberry cake. I told them I wanted the number 13 on the cake and I used the number 13 candles to light as well. This was my first time using this bakery. The cake came out beautiful. Her friends, restaurant staff and even other patrons loved the cake. It was better than expected. The cake flavor is also good and the cake is moist. The only slight minor thing was that I paid a deposit but then my card was charged again 2 days later and the initial deposit charge was a pending charge for 7 days with my bank. I did not understand the need for a pending charge and a charge for the same amount. I reached out to the bakery via the email we had been using for correspondence to inquire why and then heard back after I told them the pending charge was released after a week. There wasn’t an explanation as to why or an apology..just an “ok great”! . That would be my reason for not giving 5 stars. A concern, explanation or apology goes a long way especially in business. Other than that, the cake was beautiful and tasted good. I would use them again if I would receive an explanation on the charge and pending charge.

Pam Martinez

Aug 23, 2021

First time trying this spot and We will definitely be back. I had the plain vanilla cupcake and it was amazingly delicious, my son had a few macaroons And he absolutely loved them! If ya have a sweet tooth like myself this is definitely a place to try!

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Questions & Answers

What are the Covid safety practices like here?

People are asking | Mar 5, 2021
Taran Bowditch | Mar 6, 2021

employees wear mask. they encourage social distancing and fewer than 10 people in store at a time. they have plastic barriers at the counter tops

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do u happen to deliver

Bruce Quillman | Aug 3, 2019
BW Sweets Bakery (Owner) | Aug 4, 2019

Yes! We deliver custom cakes. You may order off of the dessert bar via Postmates and UberEATS

Can you make a triple cake with cheesecake in the middle. I want a snickers or carrot cake made this way for my 4th bday

Roberta Rodriguez | Aug 3, 2018
BW Sweets Bakery (Owner) | Aug 4, 2018

We make a carrot cake cheesecake. Which is two layers of cake with a layer of cheesecake in the middle. Call the store for pricing and availability.

Is there space inside to sit and enjoy a sweet treat?

Jenny Cooper | Aug 3, 2018
BW Sweets Bakery (Owner) | Aug 4, 2018

Yes! We have two tables and 8 chairs.

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Do you sell Italian Easter Bread?

ShiroXetas | Aug 3, 2018
BW Sweets Bakery (Owner) | Aug 4, 2018

No, I'm sorry we don't.

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