Southern California Edison Co

Category: Electric utility company

Address: 36100 Cathedral Canyon Dr, Cathedral City, CA 92234, USA

Phone: +18006554555

Opening hours

Sunday: Closed

Monday: 7AM–7PM

Tuesday: 7AM–7PM

Wednesday: 7AM–7PM

Thursday: 7AM–7PM

Friday: 7AM–7PM

Saturday: 7AM–7PM

Reviews

Robert Lavalley

Aug 23, 2022

Your App is USELESS what’s going on with SCE you can’t even chat with anyone, I had to update the App and then got the update with this useless App information.

Redhawk 2Feathers

Jul 5, 2022

Is it necessary to be doing maintenance on the website every day of the year? Or is it so customers don't see how much energy they are using and cut down? This website is constantly down and has maybe a total of 9 days a years that it actually works and the rates are ridiculous considering they are using windmills and solar.

Tierra Vibrante

Jan 13, 2022

Absolutely impossible to speak to a person. I have an account, yet when I sign in, it tells me I need to make an account. It finds my account, but then cannot log me in due to not having a linked account and this is the very first time I've ever had Edison in my life. Also, Ive heard from every Californian that they purposely overcharge. My boyfriend had a $600 mo and a $500 mo and their AC was only set to 74 and ZERO lights, tv, or anything plugged in. I had my house inspected my first day of moving in by them, to make sure they were not pulling ghost energy. I'm going to try to call that tech number.

Vanessa DeLaHerran

Jun 29, 2021

I truly say I love Edison company! They help you with everything you need. I come from other electric companies that did not care about arranging anything to help you in need. But Edison company they do! Some people don't know how fortunate to have Edison. My parents living off their social security income struggling. Would always be helped at Edison always helping them with many options and discounts for them to avoid any disconnections. They never want you to be out of electricity. Payment plans, payment discounts, care programs in financial help services. They don't know how fortunate it is to have Edison company. Once you don't have Edison you realize how much a great company you had after you end up with imperial irrigation company or other companies that don't care about their customers and they don't have any arrangements. Edison you are the best!!!! Thank you for helping your customers!

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Questions & Answers

What can I do to get assistance on my light bill

Samantha Hilva | Aug 28, 2018
Cheri Appel | Aug 28, 2019

SCE has a CARE plan wherein if your income is less than a certain income level, you can have your bill reduced by quite a bit. It is often written about either on your bill - perhaps the back of the page, or in their flyers included in the mailing. You can call Customer Service and ask for the information also.

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Where can I pay my bill, I live in palm springs

anthony tucker | Aug 28, 2018
Keith Weathersby | Aug 27, 2021

Where can I pay my bill

Where is a ACTUAL walk in So. CA. EDISON OFFICE in Coachella? ? Not just pymt. Center..A real live customer service person. Noticed on automated calling, not even option anymore to speak tperdon

Linda Gill | Aug 28, 2018
Elizabeth Spegal | Aug 28, 2019

I don't honestly believe that they have one. A lady I spoke with on the phone said, "Everything here is done over the phone". Which, in my opinion, is ridiculous. But hey...what're ya gonna do?

Since the storm the power line has broken loose from the roof about 5 inches. Is it dangerous

peter katpa | Aug 27, 2020
Varr Landry | Aug 27, 2020

Please contact Edison and someone who is qualified to answer your question will look at it in person. You can use the App on your phone or call the number on your billing statement. Please always use an abundance of caution when in doubt. Report problems to SCE at 1-800-611-1911.

Are we having power outage

Luis Romo | Aug 28, 2019
Jerry Rutledge | Aug 28, 2019

Southern California has company

What's the name of the service that I need to hook up water service in desert hot springs

Veronica Galindo | Aug 28, 2018
Anneta Daniels | Aug 28, 2018

Mission Springs Water district

hello! could you please tell me what direction should my ceiling fan run in summer and why? thank you for your time!

Lora Mattal | Aug 28, 2017
Cheri Appel | Aug 28, 2019

Since we live in the desert - i.e. warm and or HOT most of the time, we leave our fans going to the left all the time. Since hot or warm air rises and cool or cold air sinks, this drives the hot air down to the floor, so it cools down. When your fans are set like this and you are directly under them, you feel the breeze coming down on you. I hope this helps.

Where can I go to get someone to explain my monthly bill from SCE? Willing to go to your offices but don't know the address or if someone is there to help.

Michael Fruchtman | Aug 27, 2020
Wes Adams | Aug 27, 2020

I tried to go to the "office" on Cathedral Canyon Dr in Cathedral City, but it was like a fortress. There was no getting into the parking lot, much less the building.

I have been told there is a discount available for individuals who depend on electric medical devices.

Max Evans | Aug 28, 2019
Debby Brubaker | Aug 28, 2019

Have Dr. Contact office,, if on oxygen genertor for COPD

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Who do i contact for free air conditioner for seniors

Susan Carreon | Aug 28, 2019
Tim Bloom | Aug 28, 2019

Susan, you'd probably be wanting to run a search in Google for that program. Be careful for scammers websites. SCE website would be best source.

hi im intrested in renting a house in which was stealing power so you guys disconected the house from the pole what do i do to get it back on

Gerlad Rowe | Aug 28, 2019
AnaheimSTcruiser | Aug 28, 2019

Call Southern California Edison and tell them you need new service and power lines installed.

Do you have an office available for customers to come in and pay their bill?

Simona Keat | Aug 28, 2019
Tim Bloom | Aug 28, 2019

This is the "yard" and office for the field workers, no payments are accepted here.

What caaused the power outage about 5:00 AM on Jan 1?

Travis Erwin | Aug 28, 2019
lawrence hughes | Aug 28, 2019

I don't work for Edison. Sub contractor on Edison sites. But I heard they're doing rolling blackouts in high wind areas. To help stop fire danger.

What is the minimum depth for a 3in. Primary line

Junior Sanchez | Aug 28, 2019
Lilliana Sanchez | Aug 28, 2019

36 inches from top of conduit

I'm having $ problems is there aprogram that can assist me with my bill ?

Y'Nasmin Nix | Aug 28, 2018
Cheri Appel | Aug 28, 2019

SCE has a CARE plan. You can qualify if you have an income of X number of dollars or lower in a year. (I don't want to say how much exactly as it may have changed since I was on this program.) Call Customer Service and ask for assistance in signing up for their CARE plan. If you qualify, your bill will be significantly less and much more affordable. It is possible there is written information on the back of your bill or in the flyers they often include in the mailings.

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