Renegade Marine & Outdoor Center

Jacob Stone

Asked them to order a spanner wrench for my outdrive. It is a mercury part and has a mercury part number. The parts guy tells me he can't order tools to allow people to work on their own boat. I was trying to shop local and buy more expensive parts to support them. I got one on the way from Amazon for 1/4 of the price.

Benet Finlay

Horrible customer service and are not willing to put any effort to help you out. Asked for a simple favor to look up a proof of purchase of a rod for warranty purposes but they say it can't be done. I absolutely don't believe them and god forbid they have to work 5 minutes to find it. Renegade Marine will not receive any more business from me or will I recommend anyone to buy from them!

Autumn Richey

Picked our boat up today. Beyond disappointed with service and quality of work. Not only are we now in the middle of the lake broken down with 5 children!! Because the same exact same problem we dropped it off for. Renegade has have had the boat for 9 weeks left cover off now our seats are discolored that we replaced last year what a joke!!!!!

Lance Walters

Came into the store for the first time a week before their customer appreciation event hoping to find some Humminbirds on sale to come back and get. Not very knowledgeable about these in general and the guy I spoke with seemed knowledgeable and to lead me in the right direction. The orginal units I was interested in were not going to be on sale. So I came back anyways and was told these other units that would get me where I wanted to be, and was satisfied I had saved some money and got what I needed. Only later that afternoon to find out I had bought a 1st Generation units which isnt really comparable to the 2nd or 3rd gen. I was able to find a 2nd generation about $300 cheaper per unit in the same size with just a simple google search. Also, was completely unaware I could not return these by any signs, nor was I told. Just feel like I've been ripped one by not understanding what I was looking at and they took advantage of it. Probably my first and last visits there! Kind of a shame too, because I would have spent alot of money with you guys! Edit: I did inquire on the phone when I called to return the units, that I had found them cheaper elsewhere, but that I wouldnt mind exchanging them for different units, but was just told that all sales are final and an apology was given? I would have been back that afternoon if I could have swapped them! In addition to after opening boxes I found both gimbal mounts for both units missing. I called them again and they are replacing them. I will give them points for that.