Address: 100 Charlotte Ave, Carolina Beach, NC 28428, USA
Phone: +19104582030
Stacey Thompson
We really enjoyed our stay at this property. It was my first time staying at a Courtyard. The hotel was very quiet and exceptionally clean. We were granted an early check-in which we requested when we booked the reservation. Housekeeping comes every other day as stated in the confirmation email prior to checking in. We needed additional bath linens and housekeeping was quick to bring them to us. They all seemed to be working very hard and were friendly. The website photos of the king room are accurate so I didn't bother taking any to add to the review. The room has lots of outlets in very convenient locations and I was able to do my hair in front of the mirrored closet door while my husband showered. The pool is a bit small and can get crowded on the weekends but it was very pleasant when I used it on Monday. The buffet breakfast is very good. The guys that run the bistro friendly and helpful. The hotel is the quietest one I've ever stayed at and the air conditioner helps with white noise. If you set it low enough it will run all night. It doesn't cycle on and off every 3 minutes like some do at other hotels. I slept better than I do at home. The bed is super comfortable. Because of this, I will try to book at Courtyard properties in the future. The balcony doors are cloudy as stated in other reviews and this doesn't make for the best view from inside the room. Salt air is hard on things so it may be etching from that or maybe the seal failed but the door worked fine and we enjoyed the balcony. Each room has a fridge and there is a microwave and ice machine on each floor. The hotel is located right on the boardwalk but it really wasn't noisy. The music stops about 10pm and it didn't bother us. There are plenty of places to eat within walking distance so once we parked upon arrival, we didn't use the car again until we left. If you are looking for a great place to stay at Carolina Beach, this is it.
Melissa Stajda
We arrived at 4 for check in and weren’t given our room until 5 because they were cleaning it (other families also had the same experience). It was comical how dirty our room was, considering the long wait. Floors were sticky and filthy, sand around walls/carpeting, we found a cigarette butt in the bedroom. The outdoor pool was filthy, filled with leaves, branches, bugs, sand. It seems everyone is dealing with staff shortages in the area, and the nicer hotel next door was full, so we had no choice but to just dealt with it. I can at least say that all staff we encountered were kind, and the location on the beach is great, but at this price you expect much more. Will definitely book the Hampton next time.
Donald Stanley
The staff was very courteous. However the hotel was very much in need of maintenance and better room cleaning. The room we were assigned was the only one available according to the staff. Upon entering the room the balcony door window was immediately noticed as it was completely fogged over as the seal between the panes of glass was no longer effective. This blocked any view of the ocean, and the door was extremely difficult to open and close, it would lift out of its track when trying to close it. Further the bathroom was disgusting, with mold in the shower on the walls and the shower pan was dirty as well. The bathroom floor grout was black (either dirty or molded) over the areas that are normally walked on. You could see the color difference with the grout in area's not walked on. I have stayed at numerous Marriott branded hotels and this was by far the worst one I have ever stayed at. It was very disappointing.
Char J
Giving two stars for the polite employees and location!! The room was not ready when we arrived @4 for check in.. Waited till 5 still not ready! We had dinner plans with friends so just left and would check in later!! The restroom in lobby was very dirty, thinking they were busy cleaning the rooms so gave them the benefit of the doubt! Well they definitely didn’t clean the room we had!! The shower drain was full of hair, the coffee table had so much dust on the bottom legs that there is No way that thing has been wiped in a month and food crumbs all over the floor! Mentioned it to the gentleman at check out and all he could say was well did you call down! Well at 10 at night when we finally returned to check in I just wanted to sleep after traveling all day! Maybe if the room was ready @ check in time I would have done that! Sorry just clean the rooms! Definitely not up to Marriott standards.
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Based off of how clean the rooms were I'd guess that they are short on cleaning staff.
Yes, and a hot tub
I stayed in a smoke free room on the 4th floor. All rooms are non smoking rooms.my room was very clean.
No, they are not all oceanfront, but many of them are and the staff are friendly and capable of assisting you with selection.
Yes
It depends on the season but normally they are a really good deal .
You would need to contact the hotel's sales department to get an answer to this question. Asking a question on Google Maps does not get you an official response from the location you're trying to ask.
If you printed the reservation there is a number to call. You can also do this on their website as long as you have your reservation#. Go to my reservation using your reservstion# scrolll down and click on cancel.
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