Aaron Ford of Poway

John Morgan

Jason was amazing! He legit made this deal happen. He goes far and beyond, drove 3 hours to get the car we wanted. Exceptional customer service with his team! I recommend him when buying a your car. Best customer service!

Trudi and Victor Conaway

We are thrilled with our new car - Mustang Mach-e premium package. Aaron Ford of Poway is alive, bright, welcoming with accessible car displays both inside and in their outside parking areas. Each member of the Aaron Ford team is knowledgeable, friendly and eager to help you. We were personally guided by Ricky the sales manager and Sam the sales rep. It is impressive to see each member of the team’s positive attitude and support for each other. Sam is an outstanding asset to Aaron Ford and the Ford company. He made the sales process run smoothly. We believe he put in extra time and effort to make sure we will truly enjoy our new car and each of its features. We are very appreciative of Sam’s professional, caring and informative style. An A+++ for Sam and all the folks who worked with us.

Jarrett Humphries

Max our salesman, great customer service and also went above and beyond expectations ensuring that my family and I were extremely happy leaving. Also the finance person Michael was extremely helpful and worked late till the night to ensure that everything was perfect. Great job by both gentlemen.

Joseph Elwell

I am always treated poorly at Aaron Ford. Their service department is run as if all the techs are competing for business. Once they refused to cover a recall service, they told me to take my car to a different dealer. But still did the oil change that was inly the secondary reason I came. If you are going to refuse service then refuse the whole enchilada. Don’t nickel and dime my time. They didn’t need to keep my car overnight fir an oil change. Another time I got yelled at for not remembering which tech left a phone message on my machine. You don’t track the cars in your service lot by the customer who owns them? That just seems backwards. Any other service company will gladly route customers based on who the customer is. When I bought my new Ford back in 2013 the dealer multiple times refused to replace my key which would never seal shut. I’ve never had Ford’s warranty work out for me. Everything has always been out of pocket even the first year unless it was a recall. I am a pretty low maintenance customer, so it is really surprising how poorly Ford’s service has been over the years to me.