KFC

janeth rivas

The manager Rene had a horrible attitude, we ordered a 16 bucket and 4 extra large sides, gave us small ones when we asked to pay the difference, we were told no she couldn’t because the line was long and we’re limited on food, asked for a receipt and were told it wouldn’t print. Horrible experience will never go back. The manager definitely needs to check her attitude not our fault they are understaffed and are busy.

Roger Billings

Terrible service. Extremely slow drive thru. The order is always wrong and when you try to get it fixed the staff argues with you. I had to beg the lady to come look at her own drive thru menu to prove what came with my order that I did not receive. I waited 10 more mins and still did not receive the missing items so I gave up and left. Completely robbed me.

Sharol Addison

Food was horrible, first time back in multiple years. Ordered three piece meal, chicken was salty, pieces have shrink and had a stale grease taste to it. The biscuit that came with it was half the size of what I remembered and it was doughy. Mashed potatoes were so, so, the best think in the whole meal was the cold slaw. Bottom line , I ate the Cole slaw and threw the rest away. Grand total $11.19 wasted

B R

Avoid this KFC location at all costs. I regret that I went to this KFC location today at 1 pm. This location has notoriously given tiny broken chicken wings, and I ordered a two-piece #2-original. As I communicated with the cashier over the intercom, the rude manager jumped into the conversation (apparently, all headsets hear the drive-thru discussions). When I received my order, I pulled over to the park to begin eating. I looked into the box, and I had a small, deformed wing; the most significant part of the wing was missing, just a nub. Quality of food is a recurring issue here, and even though it was raining, I got out of my car and walked back to the drive-thru window to ask for a replacement wing. I showed the window attendant (a young man) the two-inch deformed wing, and he said, "what's wrong with it?" He pretended to be puzzled. I asked him to get his manager because I wanted the wing replaced. That was a mistake; she did not help the situation at all. She inflamed the situation. She looked at me and said, "well, I do not look at the wings." Then she said another excuse, "What if they are all like that?" Then she raised her two arms at me and continued to rationalize. I said it is obvious you want the last word. Then I said, "look, I am the customer. Are you going to make it right with the customer?" She slammed the two drive-thru mini windows and stormed off! Another employee appeared after 2 minutes with a wing on extended tongs and dropped them in my box without saying a word. The manager did not have a leadership or customer-first attitude to walk back over! She was extremely rude. I did not eat the chicken as the new wing had some wet yellow substance, which I assume was batter from the tongs. I wasted $7.19, but it is a lesson finally learned. I will never stop there again, and I advise any potential customer do the same. I will check this post from time to time to respond to comments or questions, inviting the ownership to respond. I will be more than happy to talk about this experience and my previous experience with this drive-thru approximately two months ago. (I am asking the owner to review the security tape of this interaction – May 7, 2022, approx. 1:00 pm) -Bob