Build-A-Bear Workshop

Fernando Olivera

Gone twice with two small ones and same experience. Staff are young and not helpful to families / young children. I would suggest any other build a bear location except this one if you're going with small children and hope for a great experience for them. On a second trip, staff was providing preferential treatment to similar aged / teenager customers by skipping the line in front of children / families, providing free gifts, etc. Frankly disgusting for build a bear brand to allow. I feel sorry for the store manager of this location for the amount of loss prevention used for non-families / children at this location. Will no go again after second bad experience at this location and will urge families not to do the same.

Shakira W.

I had my daughters birthday party here today. We had a great time from the games to the naming of the bear to stuffing the bear. The staff there were super nice and friendly especially Elizabeth our party host and the manager who made sure everything ran smoothly. The girls enjoyed their run way show with the bears and of course dressing their bears. The staff made sure her and her friends were treated extra special and enjoyed their time there. It's a most do. Thank you Build a Bear staff @ the falls.

Hal Jordan

I was there today around 1p.m.ish and some old white lady was very rude. Bad service and my child and I overheard her gossiping and talking bad about other customers that were in the store shopping. Shame on you old white lady. You should know better, with all those white hairs on your head. I was disgusted and couldn't bring myself to buy anything at that store. First and last.

Mario Montilla

I just went over there with my girlfriend to get her a little stuffed animal as a gift for our anniversary. The place is very well maintained, well organized, and the staff are extremely helpful. As attentive and engaged with adults as they are with children. Easily, five stars.