Firestone Complete Auto Care

Steven Dittmer

I have a 1998 pickup that is worth about $800. I took it in for an inspection. They called me and said it needed ball joints that would be $550. They also said I would have to take it elsewhere to have a muffler repair and a couple of bolts were loose where it attached to the engine. I said to go ahead and do the work. I picked it up and paid $735 which included the inspection fees but no sticker. I took it to a muffler shop only to find out that Firestone missed the hole in the catalytic converter. That would be $1400.00 to replace. Now I'm selling the truck for scrap because Firestone was incompetent in inspecting the exhaust system. I am out $735 that I would not have approved if I had known the converter needed replaced. I will never go back.

audrey schwarz

I moved to centra PA within the last year and this Firestone location is the most trustworthy, honest, and has the best staff compared to any competition and other Firestone locations. I’ve never felt ripped off and they have gotten me in several times within a few days of me calling. Highly recommend them!

Carissa Possemato

I wish I could give this store 10 stars. The staff are patient and understand to an exponential degree. They take the time to make sure you understand the issue and what steps need to be taken to resolve it. They are transparent and compassionate. My experiences at this location have always... ALWAYS been positive. From the service manager Gabby, to my service advisor Don, to the technician, Ron, flawless customer service. I never once felt like I was being sold something unnecessary, or like I was being taken advantage of. Phenomenal experiences... consistently.

Jason Senk

Traveling through PA and had a tire blowout on the turnpike. Not only did this Firestone have a replacement in stock, they also detected an issue (nail) in another tire that could have potentially caused another big problem. I ended up replacing both tires, as well as a battery that was on its way out. Prices were reasonable for what I needed, and they finished up in less than the time estimated. Shania was a huge help and was so friendly! Big thanks to the staff here for getting me back on the road safely and swiftly.