Spectrum Store

Annette Morasch

I dropped off my equipment on 6.10.2022 at 7:10pm to a guy. Then a month and a half later get a bill in the mail for $76 saying I didn’t return the equipment. Then I spent 15 minutes with Tim (who was very helpful but said it would be up to two weeks to resolve? on the 1-800 number and they said I turned in my modem but not my router. This is ridiculous.

Shereef Morse

Eli was super helpful!!!! I got my new modem and he helped me with my bill. The guy was great

Juan Rangel

Only one employee for the first half of the day, the other comes in towards the later afternoon time frame. None of them wear employe badges that say their name. We came in to return some equipment and the process took about an hour and half just to do returns. terrible customer service, poor team management. Would highly suggest returning somewhere else. the store just seemed soo empty but with tons of customers waiting around to be helped list of people was about 16-18 persons with one employee. go at your own risk. also your experience will vary this was just my experience here at this location..

Bobby Brown

I waite for a 1.5 hours waiting for my to be activated, unfortunately it didn't happen, idot it was the people at the store, but the activation people, I've got WAIT another 24-72 hs before ,my ne cell is supposed to work