The Home Depot

Category: Home improvement store

Address: 111 Shoreline Pkwy, San Rafael, CA 94901, USA

Phone: +14154588675

Opening hours

Sunday: 7AM–8PM

Monday: 6AM–10PM

Tuesday: 6AM–10PM

Wednesday: 6AM–10PM

Thursday: 6AM–10PM

Friday: 6AM–10PM

Saturday: 6AM–10PM

Reviews

Sahlee San Diego

Aug 5, 2022

Just wanted to share a bad experience with Home Depot San Rafael. On June 13, we paid the fee to measure blinds. It's been Aug. 5 and we have not heard from these vendors of Home Depot. I called 3 times and they just keep saying that they will call us for a schedule and 3 days past still no one has contacted us. On my 3rd call, this LADY from the Blinds gave me their vendor's phone number to follow up and when I call its all recording. In the 1st place, why this LADY FROM BLINDS DEPT will ask a customer to follow up HOME DEPOT's vendor. It's Home Depot's vendor and they should be the one to be responsible. This LADY keeps on telling me to call their vendor and she hangs up on me. HOME DEPOT SHOULD TAKE RESPONSIBILTY FOR THEIR VENDORS. This LADY FROM BLINDS SECTION doesn't know her work at all.

Carla Fernandes

Jun 9, 2022

It's amazing how the big corporations don't give a**** about their service. As many times before we called to check on an item since this was the third time we were coming to the store for the same item and no body answers the phone. They place you on a hold and if you want to leave it on, you will wait forever 30, 40, 50 min... The corporation doesn't seem to have any accountability about this. If you don't have enough staff, don't state in your website to call. I miss the smaller places that are gone now because big people bought them out. :(

Calvin Phetsoumphou

May 3, 2022

This home depot misdelivered wrong items from an online order. I paid for the delivery service. I have been calling them for 2 weeks, day, afternoon, and evening. No one ever picks up. This is not how you conduct business and I know they are not to busy to pick up a phone call from a customer. Will reconsider paying for their home delivery service again.

Alexander Zabalujev

Jul 19, 2021

I've ordered kitchen cabinets, backsplash and countertops at San Rafael Home Depot location on 12/12/20, which is more than 7 month ago to this date! The kitchen cabinets arrived and were installed by the end of February and the backsplash still not installed! The quartz countertops were installed with such a terrible quality that it ruined all the remodel! Look at the gaps on the pics attached. On top of it the installers damaged and left deep scratches on our brand new marble floors! After multiple attempts to mitigate this issues with the company installer and the Home Depot representatives I had no response or any resolution. Giving the Home Depot a few more days to respond and will have to involve my attorneys if no issues resolved. Very, very disappointed with their service!!

Thanks! Your review is awaiting moderation.

Questions & Answers

Do you have screen frame corners?

Hugh F Stapleton-Smith | Aug 27, 2021
Albert Long | Aug 27, 2021

I believe they do

Read More

How can you place an $2000 order, and you can not get a person to answer the phone, only automated answering service!

joann G. M. noren | May 29, 2022
Eisha Smith-Davis | May 29, 2022

Phone system sucks mangers have ext 500-505

How can anyone do buss. with Home depot in San Rafael? I called 4 times, waited for hours to speak to a representative in regard to my proposal an order, finally someone answerd, and said (if you going to be rude, and hung up!I I

joann G. M. noren | May 29, 2022
David Avelar | Jun 28, 2022

Try doing it in person, the customer in the store takes priority..

Does Home Depot deliver?

Judy Sharlip | Mar 30, 2022
Eisha Smith-Davis | Mar 30, 2022

Yes

Read More

Looking to buy a new home clothes washer, hopefully under $500. What and where do you suggest? Lyn

Lyn Gladstone | Mar 30, 2022
Eisha Smith-Davis | Mar 30, 2022

Talk to someone in appliances

I fully paid the store in San Rafael for a kitchen cabinet refacing a year ago . One door is still an inch too wide. I was told months ago that it would be replaced. I've call many times to check out but NO ON EVER CALLS BACK! What do I do?

David Ruth | Mar 30, 2022
Eisha Smith-Davis | Mar 30, 2022

Go to the store in person request a manager

T

Anonymous | Aug 27, 2022
Anonymous | Aug 27, 2022

h

Do you have a Sumo Mandarin tree in stock? I mean a life tree for planting.

Julia Huo-Kuramoto | Aug 27, 2021
Yoshi Kuraishi | Aug 27, 2021

I had not seen that variety there. If you go there Sat early you may come cross one.

Can I purchase a 12Volt car battery Group 86?

Joyce Carrera | Aug 27, 2021
Nick Williamson | Aug 27, 2021

They have a large assortment of car and truck batteries at a really decent price. Most of them come with a 3-year warranty.

Read More

This was the worst Experience I have ever had with Home Depot. Home Depot is a fraud they don’t care about there customers nor do they care about there associates honestly I would rather support a small mom and pops store who cares

Makayla Melgoza | Aug 27, 2021
Reza Kafaii | Aug 27, 2021

That is exactly how I feel as well. Sometimes what I need they're out of stock and I have to go to the nearest Ace Hardware. Their associate are not helpful

IS IT POSSIBLE TO TALK TO A PERSON AT HOME DEPOT? IF SO, HOW?

Carvel Johnson | Aug 27, 2021
Amy Gallego | Aug 27, 2021

You can also call the store

Read More

Does clean the concrete patio

Maher Shahin | Aug 27, 2021
Ellen Sickles | Aug 27, 2021

Home Depot is a building supply and home goods warehouse store, for example if you needed to purchase concrete for your patio they would have it for sale. They do provide installation service for some of their products, like windows and flooring, but I don't know if they have cleaning services for things like concrete patios. You would have to call and ask.

Today I saw a gallon bottle of alcohol at the San Rafael Home Depot. What type of alcohol is it? Isopropyl , Metanol? ???

Enrique Goldenberg | Aug 27, 2020
H M | Aug 27, 2020

It's probably ethyl alchohol.

Is there a place to park and lock your bicycle while shopping?

John Ganem | Aug 27, 2020
Paul Shea | Aug 27, 2020

I always lock mine right near the propane display on the outside.....

Read More

do you have n95 mask in san rafael?

Dina Yahdav | Aug 27, 2020
Jake Johnston | Aug 27, 2020

Yes

Do you rent cordless paint sprayers and how much for each day ?>

Maryann Carine | Aug 27, 2020
Eisha Smith-Davis | Aug 27, 2020

If you would look online you would see this location does not have a tool rental, contact Emeryville

Read More

are you open on this coming Monday? Labor day

sousan sarhangpour | Aug 27, 2020
Lance Hough | Aug 27, 2020

Yes.

Read More

Wher is best places for renting power washer?

cica molnarova | Aug 28, 2019
Robert McDonell | Aug 28, 2019

As far as I know, you can buy a power washer for about 100.00 bucks at H.D. and yes I agree A-1 rental San Rafael.

Read More

do you carry plastic panels

Carvel Johnson | Aug 28, 2019
Paul White | Aug 28, 2019

What kind of plastic panels you talkin bout? Corrigated roofing panels? Plexiglad?Be specifi

Read More

Do you carry Bosh electranic tape?

Rudy Fernandez | Aug 28, 2019
Juan Gallardo | Aug 28, 2019

I guess not men ,sorry

Read More

Does Home Depot carry roll up bamboo sun shades?

Richard M. Vance | Aug 28, 2018
judy wane | Aug 28, 2018

Yes. I have seen them in there but it may be seasonal.

Read More

Does this store allow dogs?

YY Zhang | Aug 28, 2018
Juan Gallardo | Aug 28, 2018

Yes ,they accepted them

Read More

do you have an ice cream maker?

Zoë Baumbach | Aug 28, 2018
Jeff Magnuson | Aug 28, 2018

I have never seen an ice cream maker in a Home Depot

Read More

Does HD stock schedule 80 PVC pipe and fittings?

Stephen Winiarski | Aug 28, 2018
Michael | Aug 28, 2018

No, they do not. OSH used to carry a large selection of Sch80 PVC, but virtually none now. You'll need to go to Pace Plumbing Supply or Ewing Irrigation for a large selection.

Do you sell and install interior doors

Icka Cayard | Aug 28, 2018
judy wane | Aug 28, 2018

Yep

Read More

Phone number for faucet installation questuons

Melanie Carter | Aug 28, 2017
Michael | Aug 28, 2018

You will need to contact the manufacturer of the faucet. Or hire a plumber.

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places