Address: 1293 N Charlotte St Uppr, Pottstown, PA 19464, USA
Phone: +16103231230
Sunday: 6AM–10PM
Monday: 6AM–10PM
Tuesday: 6AM–10PM
Wednesday: 6AM–10PM
Thursday: 6AM–10PM
Friday: 6AM–10PM
Saturday: 6AM–10PM
Elizabeth B
The staff was amazing. Only 2 employees working on July 4th breakfast time because 1 called out and 1 didn't show up. We had quite a bit of food and it was a lot for them. They did an awesome job despite being understaffed! These 2 women are keepers!
Robert Biddy
Very rude and dismissive and ignorant employees. noticed they forgot my sandwich after I pulled away, I pulled back around and informed them that it was missing and with a smug look on their faces they said "no we didn't, it was in there". And after basically arguing my case they said that the meats were just thrown out, so all they can give is 2 chocolate pies, the thing is that it was a more expensive double stacker king sandwich, so I asked for a refund and they said that the registers were already closed and they could give me the sandwich the next day, but I don't live anywhere near that location, so I accepted the 2 pies as to recoup some losses, but it's the service that was atrocious.
A.J. Harnak
Slow and rude. After at least 10 minutes at the drive through without a peep from the speaker, I said “should I order through the window? Can you guys hear me? Hello?” Eventually someone said “Please wait, there are lots of DoorDash orders.” You could have told me that when I pulled up instead of making me wait. Also judging by the single customer standing in the lobby, they didn’t seem all that busy. I watched multiple cars behind me get out of line and leave. I was told to pull up to the first window. The first window was obviously closed. I pulled up to the second window and asked if I could use Apple Pay. The woman snickered at me like I was some kind of idiot and said I should have asked before I ordered. Like lady, do you think I don’t have other forms of payment? Once I received the food, it was fine, but I could have done without the 20 minutes wasted and snark. If I were the franchisee of this location, I’d be furious. The terrible staff here limit customer throughout (and sales) to a tenth of what they could be. That’s lost profit. And the few people that do manage to get their orders are left with a terrible impression of the location. Come on people, take pride in your work and get your stuff together. And if you’re craving BK, do yourself a favor and go to the High Street location.
V Love
How dare y’all have the drive thru open but refuse to take orders unless it’s DoorDash. Utterly disgraceful!!! I hope this location gets shut down. You do not deserve to be in business operating like this. We waited 20 mins in line just to be turned away. Disgusting!
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Usually your receipt would have the total of each item your ordered and the total. The receipt will also tell you the remaining balance on your gift card as well. Sounds like they gave you the wrong receipt.
Yes
They wear masks. They put the food in a plastic bin & you take from the bin not their hands.
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