Wells Fargo Bank

Category: Bank in Reading, Pennsylvania

Address: 1940 N 13th St, Reading, PA 19604, USA

Phone: +16109214310

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: 9AM–12PM

Reviews

Mike Acosta

Mar 1, 2021

Horrible is an understatement! I live just a few blocks away from this branch and avoid going there. Every single time I have gone there I have a problem. Recently, I got fed up and complained to Wells Fargo about them and got an empty apology and a totally vague response. Incompetent management and staff. ATM's are frequently offline there as well.

Lady Jae

Sep 12, 2020

HORRIBLE!!! Waited for an hour to cash a check in drive thru and watched other lanes open and People getting taken care of . Need a new crew or something but this location is the worst!! Want to give no stars but won’t allow me to post.I'm very sorry to learn about your experience, and I want to make sure your concerns are addressed. Please email me at [email protected] with your Google username, full name, phone number, and address (no account numbers). Be sure to also include your Google username, and mention the Wells Fargo location you posted a review on. I look forward to hearing from you. -Jessica, Wells Fargo HL Social

juan pedroza

Jul 14, 2020

Worst service ever, closed my accounts with Fargo and opened them with a local credit union where customer service is priority. Wells Fargo does not care about its customers at all.I'm truly sorry you feel this way, Juan. I'd appreciate the chance to address your concerns and change your impression of us. Please tell me about your experience in an email to [email protected], and be sure to mention your review and Google username as well (no account numbers). I look forward to discussing this further. -Nick, Wells Fargo HL Social

Edwin Oquendo

Apr 15, 2020

Tuesday morning, I walked in at 9:15 am and waited almost to 9:40 before I left late to work, was only waiting to deposit a check, which did not happen!! Only one teller working who was having conversations with the customer. She didn’t …I’m sorry you didn’t receive the level of service you expected from us, Edwin. Let me look into this for you. Please email [email protected] with your full name, username, phone number, and address (no account numbers). Be sure to mention you posted a review on a Wells Fargo location. Thanks. -AJ, Wells Fargo HL Social

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Questions & Answers

How do I make an appointment over the phone? when I call it rings out and lets me know I cant leave a message and hangs up.

Justina Walker | Dec 22, 2020
Mohammad Islam | Dec 23, 2020

Honestly I went to the window and told them I needed to speak to someone and they let me in, I'm sorry I couldn't help any more

Is it open to go inside and talk to a representative?

Josue Martinez | Aug 8, 2020
Yaira Sierra | Aug 9, 2020

Yes but I would make an appointment first

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