Address: 490 Forum Pkwy, Rural Hall, NC 27045, USA
Phone: +13369696576
Sunday: Closed
Monday: 7:30AM–4:30PM
Tuesday: 7:30AM–4:30PM
Wednesday: 7:30AM–4:30PM
Thursday: 7:30AM–4:30PM
Friday: 7:30AM–4:30PM
Saturday: Closed
Betty Bennett
Great Company and wonderful person. They fixed my problem and I am happy with Cooks Heating and Customer service
Michael Bristow
Man I have never dealt with a company in this day and age that was more customer service driven than them. The service techs name was Mitch. I wasn’t home when they arrived, I was taking children to school. Mitch was prompt and on time (few minutes early I might add). He was very polite and just nice and courteous to me and my wife as well as my crazy dog kelo. I had a completely new unit put in and it took no time, I was informed the entire way and given all the information I asked for. The job was perfect, hoses and stuff from house to unit were clean and wrapped and just the entire job when he left was clean and left better then it was before he got there. Thank you to cooks heating and air for making this process a painless enjoyable one. Shout out to your tech Mitch for just being a stand up guy and just nice person!!! 5 star!!!!
Angeline Bishop
John, our technician, was AWESOME!! Smack in the middle of summer and our heat pump stops working. The staff at Cook’s were super friendly and our repair was completed quickly! Cook’s will be our HVAC service provider from now on! Thank you!!
sarah haynes
We had a great experience with Cook’s recently. We had what turned out to be a small inexpensive fix to our AC issue. They sent someone out the next day. He was very professional and wore all the protective gear (mask, gloves)to help avoid contact during the Covid outbreak. We will definitely use them again if we have another problem.
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Yes we charge to come out to see if the unit is low on freon. Service call fee is $95.00 plus tax then charge for the freon.
Yes, we install dehumidifiers.
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