Shaw's

Laurie Stevenson (333Lorie)

I just ran in for s'mores supplies. I happily saw them all in a few places. It must have been known that many would be making them this weekend I went here. Thank you Shaws.

Luke Day

I was always a happy customer here, but they no longer have express lines. The employees explained to me that it's to "encourage" people to use self check out. So, basically, their attitude is "do it yourself or wait." I went in last night and there were zero check out lines open. Not one single cashier on duty. The only option was self check out. The girl tending the self check out claimed she was the only employee in the store, which everyone knew was not true, because there were more employees visible in the parking lot and in other areas of the store. Not her fault, she was probably instructed to tell people that. Imagine being a young woman and being required to tell people that you are ALONE in the store at night? There was an elderly man waiting with a full carriage near the deserted check out lines. He told me he was unable to use self check out, but they told him there were no cashiers. He said he had been waiting for a long time. I asked the girl to call for the manager. She repeated she was alone in the store. I told here again to call for the manager. She called for him, and a clerk finally came in from the parking lot to open a register and check out the elderly man. A few minutes later, the manager appeared and claimed he had been in the bathroom. I know help is hard to find these days. But in this case, there were employees there, and they just didn't feel like waiting on the customers.

Gerry Gan

The few times we've shopped here, it's always deserted. It's large, but seems like a cavernous warehouse, not very inviting. The prices are also a bit high. We much prefer shopping at the Shaw's in Medfield...much friendlier vibe, better staff and seems better stocked.

dompa dompa

Rarely do I have good experiences here...Moldy onions, and potatoes. Legit zero customer service. I'd rather not have to deal with cashiers who look at you walk up, then say absolutely nothing to you. And now I have to bag my own groceries? He let all of my items go to the end as if he had a bagger and did not bag a single item for me. I had to bag ALL of my groceries. Even after handing me my receipt he just stood there and looked at me as the couple behind had to wait as well. You might as well add self checkout....I'm already bagging everything and I wouldn't have to deal with people who have zero customer service.