Masterworks Custom Paint & Body

Mary Ann Melizzi-Golja

Quality work and professional service! Highly recommended Masterworks and would not hesitate to go back if collision and paint services are needed in the future.

Robbie Flohr

Had my STI fixed up..absolutely perfect now, looks brand new. Would recommend him to anyone needing work done that won't cut corners and get things done in a reasonable amount of time.

Barry Breen

I have a 2011 Range Rover Sport that was involved in a "deer-strike" incident in Dec. 2019. There was considerable damage to the front-end of the vehicle. Having had an earlier positive experience with Masterworks Custom Paint & Body with rear bumper replacement on my wife's Lexus, I decided to use them again for my Land Rover repairs. The Masterworks business had recently relocated to a new location on Rt. 3A in Hudson, NH and the new facility appears well-equipped, spacious and well-suited to automotive paint & body work. Making an appointment for my repair work was easy and the project was started just after the New Year. The owner (Josh) explained the process he used in cases like mine. Firstly, there could be hidden damage beyond what the Insurance Company had estimated, so he planned to disassemble all areas where there had been contact with the deer. Following that, he would contact the Ins. Co to agree any supplemental repairs that may be needed. As he expected, there was considerable damage beyond that included in the original estimate. Josh contacted my Ins. Co and explained the situation with photos of the damaged parts. The adjuster agreed with his position but, required additional parts cost paperwork for their files. Josh satisfied the new requirements, and the new damage estimate was processed very quickly. Given the added cost of the damage (100% of the original estimate) I expected lots of push-back from the Ins. Company. Just the opposite, in addition to the quickly-processed new repair estimate, after the claim was finalized, the Insurance Co. gave me very positive feedback on how easy they found it to work with my Body Shop. As far as the finished product, I could not be happier with the results achieved by Masterworks. My Range Rover emerged looking like a new truck, the paint match on a 9-year old vehicle was incredible, and their attention to detail far exceeded my expectations. Throughout the process, I was kept informed on progress and/or issues as they arose. I was also invited to inspect the progress multiple times during the project and as I stated earlier, the finished product was fantastic, with absolutely NO rework or adjustments required. Lastly, I cannot overstate the importance of how effective your Body Shop is interacting with your Insurance Company. Today, most Insurance companies use phone apps to assess vehicle damage, and they will pressure you to use recycled or after-market parts vs new OEM components. If your Body Shop cannot advocate for you when this becomes an issue, you will NOT be happy with the outcome.

Ian Bowker

Josh was fantastic from start to finish and his work is amazing and the vehicle was spotless when I picked it up.