Massage Envy

Category: Massage spa

Address: 244 Needham St, Newton Upper Falls, MA 02464, USA

Phone: +16179646601

Opening hours

Sunday: 10AM–6PM

Monday: 9AM–9PM

Tuesday: 9AM–9PM

Wednesday: 9AM–9PM

Thursday: 9AM–9PM

Friday: 9AM–9PM

Saturday: 9AM–6PM

Reviews

Allie Hale

Oct 17, 2020

I went in today for a 90 minute massage with Pamela and she was wonderful. I have a lot of tension in my neck and shoulders and she did a great job of working out the kinks. I sometimes feel like I have to choose between working out the knots or relaxing during a massage and Pamela managed to do both and I left feeling like new. I’ll be back to see her!

Teresa Mason

Mar 12, 2019

I have had many massages In my life and this had to be the worst. The therapist was very inexperienced with no technique. He used his thumbs for 90% of the massage. I was scheduled for 90 min hot stone massage and clearly the therapist had no idea what he was doing. I actually left feeling more tense than when I arrived and was thankful for it to end. The receptionist didn’t charge for the hot stone portion which I appreciate.

David Foster

May 23, 2014

Just don't go. Don't. I am a Massage Envy member. I have been to many Massage Envy's with universal great experiences until going to this Newton location. My therapist ran late. My therapist had no quality skills. My therapist could not even give firm pressure. Then when I told the front desk the massage was not very good they were rude to me and did not seem to care. If you want a massage, go to the Waltham or Arlington locations. I have used both many times. Both are GREAT. Just don't go to Newton.

Audrey Orenstein

Sep 6, 2012

The customer service behind the desk went from bad to worse! I've been a member for several years now and the previous staff was too busy chatting with frequent customers or each other to notice people waiting in line to be serviced. They are gone and now the woman on duty rolls her eyes and takes exasperated breaths when she is asked to provide a service that is part of her job: warm neck wraps for customers checking in, or making multiple appointments. Her affect is flat, her tone is rude, and this is supposed to be a luxurious experience. On a positive note, the massage therapists are great!

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Questions & Answers

How long is a facial?

Massage Envy | Aug 27, 2021
Massage Envy | Aug 27, 2021

Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)

How much does it cost to get a facial?

Massage Envy | Aug 27, 2021
Massage Envy | Jul 28, 2022

Non-Member Pricing, Accruals, and Member Additional pricing can be viewed on the location website page under the store hours. Please call the franchised location to confirm or clarify specific price details.

Does Massage Envy offer Facials?

Massage Envy | Aug 27, 2021
Massage Envy | Aug 27, 2021

Yes, this Massage Envy franchised location offers facials. However, not all Massage Envy franchised location provide facials and we recommend you view the franchised location webpage or call to confirm.

How much does a facial cost with a massage?

Massage Envy | Aug 27, 2021
Massage Envy | Aug 27, 2021

Yes, facials and massage can be purchased together. Pricing can be viewed on the franchised location web page. Please call the location to confirm or clarify specific price and service details.

Can I use my Massage Envy membership for facials?

Massage Envy | Aug 27, 2021
Massage Envy | Aug 27, 2021

Yes, Massage Envy memberships include massages, facials, and total body stretch sessions.

What does a facial include?

Massage Envy | Aug 27, 2021
Massage Envy | Aug 27, 2021

Facials are fully customized for each member or guest. Facial sessions consist of a skin analysis, deep cleanse, extractions, treatment and finishing products.

What is the youngest age a child can receive a facial or massage treatment?

Massage Envy | Aug 27, 2021
Massage Envy | Aug 27, 2021

Adolescents can receive a massage starting at 8 years old and facials at 12 years old. Franchised locations require a Minor Consent form signed by a parent or guardian. Minors may be required to be accompanied by a parent/guardian. Please contact your franchised location for further information regarding consents that may be needed.

Does a facial cost the same as a massage?

Massage Envy | Aug 27, 2021
Massage Envy | Aug 27, 2021

Yes. The fees for facials and massage services of the same time length are the same. There is an additional charge for advanced skin care services like Microderm Infusion and Chemical Peels.

How do I cancel my Massage Envy membership?

Massage Envy | Aug 27, 2021
Massage Envy | Aug 27, 2021

You can choose to cancel your membership after your initial contract term expires. You will need to contact your franchised location.

Are memberships required to book an appointment at Massage Envy?

Massage Envy | Aug 27, 2021
Massage Envy | Aug 27, 2021

Memberships are not required to receive a session at Massage Envy. Book your massage, facial or stretch session today!

Does a pre-natal massage have to be before or after a certain point in their pregnancy?

Massage Envy | Aug 27, 2021
Massage Envy | Aug 27, 2021

Its recommended that you wait until symptoms of severe nausea/vomiting and/or discomfort subside before scheduling a prenatal appointment. Please contact the franchised location for any questions regarding your pre-natal massage.

Does Massage Envy offer pre-natal massages?

Massage Envy | Aug 27, 2021
Massage Envy | Aug 27, 2021

Yes, franchised locations do offer pre-natal massages.

Does Massage Envy take walk-in appointments?

Massage Envy | Aug 27, 2021
Massage Envy | Aug 27, 2021

Yes, franchised locations do take walk-ins if appointments are available. However, it is recommended that you schedule appointment online or call the franchised location.

What does a massage include?

Massage Envy | Aug 27, 2021
Massage Envy | Aug 27, 2021

Every massage is customized to meet the needs of members or guests. Everyone’s body and needs are unique. Massage therapists customize each massage to address the areas that need attention.

How long is a schedule appointment?

Massage Envy | Aug 27, 2021
Massage Envy | Aug 27, 2021

Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)

Does Massage Envy offer couples massage?

Massage Envy | Aug 27, 2021
Massage Envy | Jul 28, 2022

Yes, most Massage Envy franchised locations do offer couple’s massages. Please call the franchised location to book an appointment and to confirm availability

Does Massage Envy have couples' rooms available for couples' massages?

Massage Envy | Aug 27, 2021
Massage Envy | Jul 28, 2022

Yes, most Massage Envy franchised locations offer couple’s rooms. Please call the franchised location to confirm availability.

Does Massage Envy have showers available for guest?

Massage Envy | Aug 27, 2021
Massage Envy | Aug 27, 2021

No, Showers are not available at Massage Envy franchised locations.

What Should I wear during my massage?

Massage Envy | Aug 27, 2021
Massage Envy | Aug 27, 2021

Your service provider will instruct you to undress to your individual comfort level. To learn more on what to expect please visit Massage Envy's What To Expect pages on the website.

How much is a Massage Envy gift card?

Massage Envy | Aug 27, 2021
Massage Envy | Aug 27, 2021

Gift cards for facials and massages can be purchase in at the franchised location or online. For service prices or to learn more please visit the Massage Envy website.

How much do massage memberships cost?

Massage Envy | Aug 27, 2021
Massage Envy | Aug 27, 2021

The cost of membership can vary by franchised location and are valid for all Massage Envy locations. Memberships include 1- 60 minute massage a month, or 60 minute facial, or 60 minute stretch session a month . Afterwards you can receive any additional services at the membership rate. Please view the franchised location webpage for rates or call and staff can answer your questions.

How much does it cost to get a massage?

Massage Envy | Aug 27, 2021
Massage Envy | Aug 27, 2021

The cost depends on the service. We encourage guest to view the franchised location website page to view pricing specifics. If you have any questions, please call the franchised location so they can help clarify your needs.

Do you have any male massage therapist?

marty mcnally | Aug 28, 2019
Silvia Tedeschi | Aug 28, 2019

Yes they had when i went

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