White River Subaru

Category: Subaru dealer

Address: 429 Sykes Mountain Ave, White River Junction, VT 05001, USA

Phone: +18884701906

Opening hours

Sunday: Closed

Monday: 9AM–7PM

Tuesday: 9AM–7PM

Wednesday: 9AM–7PM

Thursday: 9AM–7PM

Friday: 9AM–6PM

Saturday: 9AM–5PM

Reviews

Valerie Schoolcraft

Jul 20, 2022

The General Manager and employees at White River Subaru are very friendly. They respond to inquires quickly and consistently follow through with their promises. They have mainstreamed their processes so customers have an efficient and thorough experience. In three hours I was able to test drive my car, get a tour of the building, meet a member of the service team, go through the contracts and warranty offers, set up my StarLink service and get an interior/exterior protective service done on the car.

Christine Parrillo

Jun 6, 2022

Branson and all the Staff are awesome! Excellent customer service and communication follow up. The final sale document process was very smooth. All Star performance by a great dealership team. My son loves the Crosstrek. Thank You!

Seamus McGuire

Mar 29, 2022

Highly recommend this dealership. Being from NH, there were closer dealers, but the high reviews and cars available drew us in. We drove to the dealer from Concord, NH and when we arrived the car we were test driving was already warmed up and ready to go. We worked with Nick and were in and out in under two hours from start to finish. The car was as advertised and the experience in the dealership was straightforward and easy to navigate. I appreciated the professionalism, the attention to detail, and the straightforward negotiations with the staff. I would buy here again and would recommend the dealer to friends and family.

Terrijo Dauphinais

Feb 7, 2022

I just bought a 2021 Ford Bronco sport today 2/7/22 and im pretty sure it was the quickest I’ve ever financed a car. Luke was a very friendly salesman. The man that did the paperwork was very friendly. Im horrible with names. Sorry guys

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Questions & Answers

Do you offer a shuttle service?

White River Subaru | Aug 27, 2019
White River Subaru | Aug 27, 2019

Our shuttle service runs from 7:45am - 6pm daily. Your service advisor can help you get shuttle service during the check-in process.

Do you have a waiting area with wifi?

White River Subaru | Aug 27, 2019
White River Subaru | Aug 27, 2019

Our waiting area features comfortable seating, TVs to allow you to catch up on the news, free coffee and water + wifi!

Do you sell tires?

White River Subaru | Aug 27, 2019
White River Subaru | Aug 27, 2019

We do! We have several name-brand tires for you to choose from depending on your needs. Our Service Advisors can help you determine what is best and schedule an install and determine if an alignment if needed.

I lost the key fob to my car.. what is the average cost of getting a replacement?

White River Subaru | Aug 27, 2019
White River Subaru | Aug 27, 2019

This is dependent on the make and model of your car and can range from $75-$400 per key.

My 'Service Engine Soon' light is on. What do I do?

White River Subaru | Aug 27, 2019
White River Subaru | Aug 27, 2019

The engine service indicator light can come on for many reasons. What's most important is that you call us and schedule an appointment so that we can diagnose the situation. Although you may not feel, hear or see a change in your vehicle's performance, there may be an issue that will only get worse the longer you wait to have it checked.

If I get my vehicle serviced at your store, will you wash it before I pick it up?

White River Subaru | Aug 27, 2019
White River Subaru | Aug 27, 2019

Subaru Loves the earth and we represent that in many ways from our solar paneled roof to saving 1,800,000 gallons of fresh water per year by not washing vehicels after service. We do offer detail services for major cleanup!��

If I have to leave my car for service, do you have loaner vehicles?

White River Subaru | Aug 27, 2019
White River Subaru | Aug 27, 2019

We do, however they are generally scheduled in advance. When you make your appointment for service, as about a loaner/rental and we'll see what's available.

Is your parts department open on the weekends?

White River Subaru | Aug 27, 2019
White River Subaru | Aug 27, 2019

Our parts department is open on Saturday from 7:30am-5:00pm

Is your service department open on Saturday?

White River Subaru | Aug 27, 2019
White River Subaru | Aug 27, 2019

Yes! We are open from 7:30am-5:00pm for your conveniance.

Do you sell genuine OEM parts? I don't want to use aftermarket parts on my car!

White River Subaru | Aug 27, 2019
White River Subaru | Aug 27, 2019

Absolutely. As a Subaru dealer, we use genuine manufacturer parts, installed by manufacturer certified technicians.

How do I schedule a service appointment?

White River Subaru | Aug 27, 2019
White River Subaru | Aug 27, 2019

Easy! You can call us at 802-526-9810��option 2 or use the service scheduler on our website!

My credit isn't good, can I send a credit app before visiting?

White River Subaru | Aug 27, 2019
White River Subaru | Aug 27, 2019

We can help find the right program for you. Use the finance application on our website to send us the basic information we need. We will follow up and walk you through the steps necessary to complete your purchase.

Can I turn my leased vehicle in at this dealership?

White River Subaru | Aug 27, 2019
White River Subaru | Aug 27, 2019

If you have a leased Subaru, you can bring it to us for lease turn-in and we'll take you through the process of turning in your vehicle and selecting a new one!

Are used cars covered by the factory warranty?

White River Subaru | Aug 27, 2019
White River Subaru | Aug 27, 2019

If a pre-owned Subaru vehicle has passed the Certified Pre-Owned inspection requirements, it will have a Subaru warranty. Pre-owned vehicles of another brand will come with the remainder of the factory warranty, or state minimun warranty.

How long can you take the used vehicle for a test drive?

White River Subaru | Aug 27, 2019
White River Subaru | Aug 27, 2019

Test drives are generally 15-20 minutes long. If you would like to take the vehicle for a longer period our sales team can arrange the details with you depending on availability.

What is the difference between used and certified pre-owned?

White River Subaru | Aug 27, 2019
White River Subaru | Aug 27, 2019

Certified Pre-Owned vehicles have gone through a rigorous inspection, required by the manufacturer, to achieve "Certified" status and warranty. We will certify Subaru vehicles as we are a Subaru dealership. Pre-owned vehicles from other brands receive a complete inspection and reconditioning from our service technicians prior to being available for sale. Whether you buy a Certified Pre-Owned or pre-owned/used vehicle, you can trust that we will help you find a safe and reliable car that fits your needs!

Do you deal with out of state buyers?

White River Subaru | Aug 27, 2019
White River Subaru | Aug 27, 2019

We sure do. There are a few extra steps in the process when selling a vehicle to an out-of-state buyer, but we'll walk you through it.

Do I need to make an appointment for a test drive?

White River Subaru | Aug 27, 2019
White River Subaru | Aug 27, 2019

An appointment is a great idea, especially if you're coming in to see us on a busier day, like a Saturday afternoon. However - we're always here, feel free to stop in and a member of our team will help you!

Can I trade in a vehicle if I still owe money on it?

White River Subaru | Aug 27, 2019
White River Subaru | Aug 27, 2019

You sure can! We will walk you through all of the steps to trade-in and pay off your previous loan or lease during the purchase of your new vehicle.

What will you take in trade? I have an older vehicle, would you consider it?

White River Subaru | Aug 27, 2019
White River Subaru | Aug 27, 2019

We will evaluate your vehicle and provide you a trade-in value regardless of the age or make��of the vehicle. It takes about 30 minutes to get you a trade value.

Are dogs on a leash allowed in waiting room?

Deborah McTigue | Aug 26, 2021
White River Subaru | Aug 26, 2021

Hi Deborah, yes, we welcome dogs here. Subaru loves animals - we hope to see you soon!

What are the Covid safety practices like here?

Anonymous | Aug 26, 2022
White River Subaru | Aug 26, 2021

Thank you for your question! We require masks worn indoors, we perform a disinfection process on every car before and after service, we have an air purifier in the waiting room running all day, and we disinfect the waiting area three times a day. We also have free valet service within 15 miles of the dealership and we disinfect vehicles before and after delivery. If you have any additional questions please contact me directly at 802-526-9830. Thank you, Brian Moore - Service Manager

Don't know where else to place this, Brian Moore I believe we have been in communication why is it you ask me to communicate with you again? I expressed twice my issue and it's still not fixed even after coming back a second time... sad times

cyrus05w | Aug 26, 2020
White River Subaru | Aug 26, 2020

I'm so sorry to hear that you're still experiencing issues with your vehicle. I certainly want to make things right for you, but without additional information I can't pull up your contact information. I hope you consider giving me a call so we can talk this through. Thank you, Brian Moore - Service Manager - (802) 526-9810

I purchased my Subaru at another dealership and had a bad experience. Can I bring my subaru there to WR Subaru for servicing? And If it ever needed work covered under the warranty, go back to the other dealership?

Karen Butler | Aug 26, 2020
White River Subaru | Aug 26, 2020

Hi Karen! Great question - we can perform any service or warranty repair that qualifies under any of the Subaru warranties for any Subaru owner. We also accept most aftermarket warranty company payments. Please contact me directly if you have any additional concerns at 802-526-9810 ext. 222101. Thank you, Brian Moore, Service Manager

If a lot of dash lights came on brake, cruise, AT oil temp, traction, check engine. Would it be okay to drive about 10 mins to Subaru?

Candy Durkee | Aug 27, 2019
Sparky Summons | Aug 27, 2019

When that happens, it could be a million different things so it is super hard to say without seeing it. If there is no noticeable difference in driving, then I'd recommend taking the main roads to drive here just in case. If you're worried about drivability, I recommend Bob's service center. Our service department closes at 6 today.

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