Bottle & Can Retrieval Center

Katya M-H

Stealing from their customers. I was initially hesitant to believe the recent comments regarding them shorting people as I used to go here a lot before leaving for college. However I was back recently and brought a bunch of cans from school back with me. Specifically I came in with 7 bags of cans and left with $19.00 I have brought in 4 bags before and left with $24. This was extremely disappointing, if they started to take a fee (or a larger one) off of the top that’s fine but they need to state that clearly. It seems as though the staff just chooses how much to charge each customer on a case to case basis. I like convince but I don’t care for how they conduct themselves in regards to payment as of late.

Tom McLaughlin

Yup, during covid there were lines. Yes you had no wait if you so chose to. Now with the pandemic mostly gone, this place is fast. New counting machine zips you in and out in no time. Staff has always been great and helpful. I had one of the employees tell me about the reject door to check so I wasn't shorted..If you have a complaint about this place, you will have a complaint about every place you go. Just my opinion.

Kathy Rizzicone

It’s unfortunate that I’ve been here quite a few times and it is clear that they are skimming off the top . They shorted me between 6-7 dollars, you could tell the young lady sorting bottles Wasn’t even counting the bottles . It’s really sad that they are stealing from people, we are paying in the stores and then getting ripped off at the bottle redemption place. Manager / Owner really needs to look into this . If you are just going to reply ”sorry for your negative experience“, don’t even bother, this will be my last time going there. I’m sure when others realize they are being cheated, they will also find another place . It’s really a shame.

Jaxson

Quick and clean, however they shorted us almost 200 bottles. We counted the bottles and sorted them (cans, bottles, glass) before we brought them in. We wrote the individual numbers on a notebook that I unfortunately left at home when we went, not thinking their numbers would be so different. When I got home I added up our numbers and it was 620 all together and they gave us credit for 428. I don’t know if there’s a charge for using them and that’s why the number was less. Not a huge deal in the grand scheme of things but my kids put in the work in order to earn money to save. It beats returning a huge number of bottles to the machines.