Trulieve St. Petersburg Tyrone

Jessica

This has been my regular dispensary for months now, with friendly and knowledgeable staff. But today I was disappointed in the customer service from “Lauren” on register 3, who looked nothing like the Lauren in the ID pic she wore. I asked if my reward points had been applied to my total, and she instantly got an attitude, pulled a side eyes with raised eyebrows face, and told me i was buying sale items it couldn’t be combined with. I said sorry, actually apologized for asking a simple question, because of her instant attitude, from different tone to body language. I didn’t know about that, I wasn’t trying to Karen a discount, and it was out of nowhere. For a facility treating those with social anxiety like myself, I had previously felt comfortable and able to confidently complete a transaction. I don’t think I will come back if this is the new standard. Again, until today, every single staff member has been perfectly pleasant and professional for months, yet I now don’t know if I’ll be returning.

Cheryl Conway

Wonderful staff..... product sucks. Too much inconsistency in their crops. Why would you sell something for medical purposes when you cannot even get it when you need it. And when you do get it it doesn't help you at all. I have made more returns in the past 3 months than I have in 2 years.They have changed something in their products, there's no CB d in it and the th levels do not match the product. I will be shopping elsewhere for sure

Wendel Croft

Trulieve is a classy operation. I am a significant stock holder. I invest because as a medical customer they do it right. A month or so ago I had done a order however circumstances didn’t allow my making the trip by closing. Arriving well before noon to the St Pete Tyrone dispensary the next day I was told sorry, too late. I understand rules, but I just felt this was harsh and it bothered me. It has caused me to investigate other area cannabis businesses and Vitacann can hang with them (not in size but otherwise) . Trulieve is best in class but hope they do not take it for granted, alternatives are charging hard.

Morgan Reese

This used to be my favorite dispensary in fact my first review gave it five stars! The last three times I have come in it seems like they got rid of the very good employees or something. Every single one of those three times the tender seems to always have an attitude or not willing to answer questions when you would be purchasing more stuff if they had. I believe it'll be time for me to find a new dispensary. I had thousands of points or had but they won't let you stack them with any sale item and that's what people come in for. If I spent thousands at your store what would it hurt to give me the extra 10%? Other dispensaries do it with their loyalty programs. Today will be the last time I think I give them my money, so it's the third and final strike.