DeDe's Rentals / Sonoma County Property Management

Mary Lou Swintek

I have been renting a condo from DeDe's Rentals for 10 years. Whenever there is a problem (which is rare) all I have to do is go to their portal and report what the problem is. It is handled very quickly by reliable and skilled professionals. Actually several years ago the water heater decided to leak profusely and it replaced that evening. The property managers are knowledgeable and very nice as is management. I highly recommend DeDe's Rentals

SmallCreek Running

If you rent from them, be aware that they will try to take your deposit when you move out, regardless of how much you clean. Know that they are required to pay you after three weeks according to California Civil Code Section 1950.5. I had the unpleasant experience of having to threaten them with a civil lawsuit. I called/emailed them within the three weeks after moving out to ask about the status of my deposit only to be told that they will not disclose any information over the phone/email (how else are you supposed to communicate with them then?). I got a letter past the deadline saying that they were going to keep a significant portion of my deposit because the rental was supposedly not to their standards when I left. I argued that any damages were normal wear and tear. Their office is so disorganized that I had to call them to let them know that they never sent me my first paycheck. They violated California Civil Code Section 1950.5 and would not admit their wrongdoing. Ariel Hiatt-Rhodes and Keith Becker are both slimy individuals. Ariel hung up on the phone and tried to yell at me (very professional). In the end I got my full deposit back. My advice is to be firm with them and stand your ground.

Liegan

~Update: I was compensated by Keith Becker for the cleaning I did. My rating I'd now 5 stars. I am 100% satisfied with my experience at DeDe's~ With Perla's help, we were able to apply for our house and get accepted within 1 week. The process was very easy. Also, DeDe's Rentals was consistently the only agency that always had some rentals which allowed pets We love our home. Sadly, I just found out that the time I spent cleaning the filthy kitchen and laundry appliances will not be reimbursed. I asked to be reimbursed for $75 for 3 hours of cleaning with my supplies, or $88 for a pro-rated rent amount. The rental manager declined my request and said it was as-is. I didn't know that could apply to cleanliness.

Mando Corona

I have really enjoyed working with Dedes. The overall leasing experience was fast and easy. Ana is a very nice property manager to work with and we heard back from her with an approval within the week that we applied. One thing that I noticed when I moved in today was how clean the property was. Even the window tracks were spotless and you can definitely tell it was professionally cleaned before our move in. I also would like to give a big thank you to Jenny who did measurements for us before we moved in to make sure our refrigerator would fit. Everyone here is very friendly and responsive. Thank you