Waste Management - Suburban Landfill

Kristan Blackledge

Offer both trash and recycling services. Recycling services are not consistently picked up at our address. About once a month or so we have to call them and tell them that our recycling was missed. This is a bit of a pain. I would like a waste management company that consistently does what I pay them to do.

john harter

Always early, reliable and emails us when the schedule changes. Our driver has even cleaned up messes caused by animals. We have tried other companies in our area and they just don't compare to WM. They may cost a little more but you get what you pay for.

Amy Whitson

The WM driver (s) are reliable, friendly and always wave if we are outside. We also appreciate notices when a schedule change is necessary. Thanks for the great service.

Samuel Colt

I'll start off by saying I called the company before-hand at around 2 in the afternoon to ask about dropping off a truck load of odds and ends I cleared out of my shed. I was told that they were open until 4pm. When I arrived at 2:50, I didn't exactly know where to go and what the procedure for dropping off items entailed, so I rang the intercom on the scale building. I was greeting by an extremely rude, condescending female employee who cut me off while talking and told me to go to the scale in a tone like I was supposed to know this to begin with. Once I pulled on the scale, I stepped out and went to the window, where she gave me a nasty look, told me they were closed at 3pm, and promptly slammed the window shut in my face and went back to her cell phone. When I showed up the next morning, the older lady I dealt with was way more courteous, but promptly told me that it would be $82.00 to drop off about 300lbs of strollers, car seats and other children's gear as well as a rusted out wheelbarrow. When I contacted my current refuse company, they stated it was a flat rate of $31.00 for up to 1,000lbs. Although WM's landfill is a 5 minute drive from my house vice a trip down the interstate to my company's landfill, I'd rather make the drive. Talking with the scale operators there was also pleasant, and in no way were they condescending like the WM employee. I will also mention we had Waste Management until they refused to drive up our road in the winter. I'm kind of glad we don't have them anymore.