Crimson Cup Coffee Shop - Clintonville

Ethan Alexander

Matt was in the drive thru taking my order was very kind and friendly, we get up to get our order and he asked how my day was and was being genuine. He actually cared about his customer service attitude and I respect that. He’s got it down! Give him a raise or promote him in my opinion. 5 stars for Matt! Thanks for the excellent service!

Rachel Zip

The staff was very friendly! The lady at the front with the blonde ponytail was super helpful and we were greeted as soon as we walked through the door. If you like your drinks to taste like coffee and not just sugar, you’ll love it here. Just found my new coffee spot!

Teresa Gosser

Crimson Cup's quality has gone down over the past couple of months. We have been going there for years and loved their coffee, their friendly staff, and their delicious blended coffee drinks. In the last two months, though, the staff seems to have turned over---no familiar faces. And the drink orders have been messed up the majority of the times we go, which used to be multiple times per week. I think today was the last straw. My daughter ordered a large iced mocha, but it had no coffee in it. It was just chocolate milk with ice and whipped cream. We've experienced messed up orders more often then not. On occasion, I've taken them back in to be corrected, but too often we are in a hurry and don't have time to turn around and wait in line again. One other big mess up was when I ordered a peppermint mocha, and instead got a peppermint mocha that had another flavor syrup and cinnamon on top, while my daughter's latte was plain. My drink was literally undrinkable. It's unfortunate, but we will be choosing other coffee shops over Crimson Cup in the future. Too many strikes at this point Update: I emailed them back on March 22nd, as they requested in their response to this review---never heard anything back. Over a week ago. 🙄

yakoub ktir

Worst coffee in the last three year. I’ve been a loyal customer to crimpson cup for three year, recently the service is downgrading and the my drinks never tasted what I ordered. Today I ordered a caramel latte, they took the order and made me a latte with no caramel taste. When I asked they said we’re out of the caramel syrup and made another one with caramel sauce which tasted awful and very very sweet. This was my last coffee from there 👎🏻.