Nuvision Federal Credit Union

Jeff Clausell

Spoke with Jason, a transfer rep. HORRIBLE customer service. Was extremely rude and condescending when I asked a simple question. Then started asking personal questions that have nothing to do with my accounts. WOW. Great company, terrible employees.

Jeffrey Giebelhouse

Very poor service. When trying to log on while in another country they have blocked my account. When I tried to call the 800 number from Canada it would not go thru. So I used the chat and was told nothing he can do. He gave me a 714 area number to call. When I called them long distance I was put on hold. After 37 minutes long distance no one ever answered so I finally gave them a call back number. After another 30 minutes no one has called me back yet. Not happy!!

Bob Lane

Great knowledgeable, friendly, professional people, to help and guide you in transfer, or movement of any funds. They made it very ez for us to start a MM account and new savings & checking accounts. Would recommend, no long wait, like banks, and very personable and polite. *****👍

Chanelle Salinas

I have been banking with NuVision since 2009 and I have loved their service all the while. However, in October of 2019, I made two principle payments towards my auto loan with NuVision. Somehow, these payments were sent to my old finance company. I have not been refunded. Neither Nuvision, Bill Pay, nor Hyundai will take my calls. If you have any advice, PLEASE HELP