San Diego Car Care

Velina Westbrook

This is the last time I go to this place. My car was next in line but the service intake guy went to the bigger truck, which just pulled in in the adjacent lane. I sat in my car for another 10 minutes in the heat as the truck needed a very custom detailing order placement, and then I was told that it didn't matter I was there first, as it would take an hour for a car wash. No apologies that the first come first serve natural order was not followed. During prior visits they have forgotten to vacuum my car and the explanation was that I had to request that specifically. Also they always leave dirty spots on the outside of the car and I asked them to wipe them clean, was told I needed to pay for detailing.

MaryAnn

I've been taking my car here for years. They always to a great job and they have coupons which is a plus. Also, if you need your care detailed I would highly recommend them! I brought my friend's car here with a minor scratch and they were able to fix it for very cheap. It always looks busy but they are pretty fast but still maintain their quality.

Monique Rizvi

It is my first time here. "I want a complete care", I said those words to the guy who gave me then the option ticket, which I could not understand so I told him that I don't know what those steps mean because you were calling it steps 1 through 7. I thought the car wash itself meant that it had to go from step 1 through 7. That guy who was Asian, and had a badge that said supervisor, told me right away that I needed step 7.Then I said does it include exterior he said no. So the total now was very high.So I did not know what to say because I could not read the small print on the ticket and the guy did not explain the contents of step 7. Knowing that I had told him that I don't understand what the steps meant, I feel he should have explained the difference of care in step 5, 6, and 7, because there is a big price difference,, for little added,, well I felt taken advantage of, and wish that that experience with that supervisor would have been different, he was not honest. The rest of the experience was perfect, the guy that took care of my car did a great job, The cashier explained to me that I earned points enough to get a step 3 car wash for free next time....The steps to me are not very clear, I wish they would leave us with a flyer so we can read what step 3 includes. Prices can go as high as 300 dollars, so my advice if you are new like me, is to go inside first, park your car, try to understand what "steps" offer you, compare with what you really want, make your own conscious choice then go back in your car, get in line and ask what you want. For sure the cleaning was perfectly done, those workers deserve the best tip.

Nathan stjohn

Got my wife a car wash today. Just did the star wash but it cost 16.99 with reward discount. When we went to the car there was a lot of spots on the windshield. We asked what this was and two guys shrugged their shoulders and continued to dry another couple cars. The wash was worth 6 bucks like what you would get at a gas station. Not really worth coming here. I have personally gotten the ultra wash which cost 30+ bucks. Usually an ok job on the car but cup holders are never cleaned and the inside of the windshield is poorly done every time. Need to look elsewhere for a good car wash.