Lux Bus America

Category: Bus tour agency

Address: 851 E Cerritos Ave, Anaheim, CA 92805, USA

Phone: +18776107870

Reviews

Kendall Lehne

Apr 26, 2022

If I could give no stars I would! Bus was 45 minutes late, showed up in 100 degree day in Scottsdale with no AC and nobody ever contacted me about the issues. I had to initiate all contact with reps that were not apologetic in any way, shape or form. I would NEVER recommend this company and will certainly NEVER use them again. HORRIBLE experience to say the least!

Rui Jorge Sousa

Apr 25, 2022

Really good place to work, many different kinds of drive jobs, good benefits, good fleet, very good

Moto Jojo

May 1, 2021

Your drivers need to learn to stay in the slow lane and quit taking up passing lanes for no reason. Train your drivers better before they cause a wreck that gets your company sued. Will never support this business just do to how the drivers handle these things on the road.

Brandon

Jul 20, 2019

Only one big problem. We took the shuttle from Anaheim to Universal Studios. We waited at one stop for over an hour for the people to arrive. Because of this, we missed out on an hour of time at our only day at Universal. This company needs to have a set policy that if the customer doesn't arrive within the pickup window, then the bus proceeds without them and the company can help them make other arrangements. We had several people leave the bus while waiting at that stop, we were extremely upset and frustrated. Aside from that, the bus was comfortable. They played some movies to watch during our trip. If it hadn't been for that delay I would be leaving a 5-star review, but that delay really added a lot of stress to our day right off the bat.

Thanks! Your review is awaiting moderation.

Questions & Answers

Hi, I emailed last week asking a question about your LA day trips to Disneyland, haven't had any reply and your Live Chat isn't working. And too expensive to call from outside USA. How can I get someone to respond to my email please?

Stephanie Harris | Aug 27, 2019
Kevin Rayle | Aug 27, 2019

I'm so sorry. I no longer work for Lux Bus America. I work for another motorcoach company now

Read More

Why are lux busses in colorado

Chandra Ford | Oct 30, 2021
Lamott Gatson | Oct 30, 2021

We doing a west coast tour

hello does the lux bus go anywhere near los angeles international airport on the las vegas to los angeles trip or is anaheim a better option to airport. Thanks, Carol

carol | Aug 27, 2018
Jaime Melendez | Aug 27, 2018

Anaheim is a better option

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places