Address: 250 W 1st St #150, Claremont, CA 91711, USA
Phone: +18009442200
Sunday: Closed
Monday: 9AM–5PM
Tuesday: 9AM–5PM
Wednesday: 9AM–5PM
Thursday: 9AM–5PM
Friday: 9AM–6PM
Saturday: Closed
Ryan Kolter
Not relevant to this branch, but avoid this Credit Union. In working with an agent for a mortgage loan, their agent displayed discriminatory sexism toward a new mother seeking a home loan, simply because she had a baby. The agent claimed “who knows if she will ever go back to work!?” Choose another credit union.
Christopher Howell
Can you give them 0 stars? They are impossible to work with, horrible customer service. I've attempted to do multiple simple stuff online (ie pay a bill, transfer money) and the website always says "this service is temporarily unavailable" and then have to call them and wait on hold for 2 hours to tell me they cant help me. Worst customer service I have ever experienced. I received a 2.7% APR rate with them but also had an offer of 2.85% APR from USAA on a $30,000+ loan. It is sad that I really wish I took the more expensive loan just to not deal with this Credit Union. Avoid at any cost if you do not want to spend hours on end trying to just pay your bill.
Angela Avina
The staff is amazing! At First City they care about providing excellent service. I recommend First City Credit Union to everyone.
Ron Cole
What thieves, charged me $10 to cash a $50 check, seriously? This is exactly why we need regulations on financial institutions so they don't profit mercilessly on the backs of working people. I will never do business with this company again.
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Hello -- Thank you for asking, unfortunately we are no longer a part of the shared branching network for other credit union members. You can visit https://www.co-opfs.org/Shared-Branches-ATMs or call (888) 748-3266 to find an alternative branch in your area. Thank you
Yes, you can locate us through that network at a dealership
Hello -- Unfortunately no, we can't accept deposits for another credit union, but you should be able to ask Altura which credit unions are able to accept a deposit for them. It would be through the Co-op "Shared Branch Network" program.
Hello -- Thank you for your inquiry, First City does not have Zelle available to our membership at this time.
Hi -- It depends on how much you would like to invest, Our tiers range from a $1,000 minimum up to a $50,000 minimum. You can find our complete term certificate rate listing here: https://www.firstcitycu.org/banking/savings-rates/
You should go in and talk to Kari. They have different accounts available. Everyone is great there. They have the best customer service!
Hello, While we do not offer it currently, we are in the process of making it available for our members in the near future! Please stay in contact with us for announcements in regards to it, we hope to serve you soon. Thank you, --First City CU
Hi -- We'll be happy to help you if you are a member and they are documents related to your transaction at the credit union. We need to conserve resources, so please limit your request to one copy. Thank you :)
No
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