Tractor Supply Co.

Tracy Andreassen

I ordered an outdoor table online and it arrived broken. After calling customer service I drove to this location in order to receive a refund. Sylvia was super friendly and processed my refund quickly and painlessly. She clearly was good with communication and notified Bill and Oscar twice while processing my refund to assist me with removing the broken table from my trunk. Both men were ready and waiting to assist me at the back gate after my refund was done and the whole thing took me less than 10 min from the time I walked into the store. Sylvia and her team were professional and friendly and in a time when stores are struggling to hire/retain staff they exceeded my expectations.

D K

I just ran in here in a massive hurry and probably wasn't an ideal customer. That being said, Johnny, who was also helping around 2 other people and checking with every customer he passed while helping me, was beyond helpful in finding a product I couldn't locate. All around top, especially considering my less than ideal attitude.

Brian P

Despite the name, this place has almost no tractor supplies. I came for an engine oil filter for my Kubota tractor. I wasn't expecting dealer-level inventories here, just some general maintenance stuff. Nope, not at "Tractor Supply". Another visit I was looking for hydraulic fitting parts. Too much to ask from this store. Just today, I was setting up a wood stove and I needed a pipe piece. I checked online and their website says it's in stock at the Petaluma store. My wife was going out to run errands anyway, so I sent her there with a screenshot of the part I needed. She couldn't find it, the staff flat out REFUSED to look for the part. She says they were all very busy doing absolutely nothing. Deplorable "service". Never have what I'm looking for. I'm not going back and I hope they end up out of business. Edit 2/14/2022: No one can touch their price on 5-gallon cans of parts washer solvent. It's twice the price at Wilco! I reluctantly ordered 4 cans for in-store pickup online. It came in about a week and I went to the TSC store to pick it up. What a different experience... Staff was on it - the member helping me was literally jogging to the back to get my items. Maybe they read my review? Anyway, BIG improvement, I'm changing my rating to 3 stars.

Martin Myers

Tractor Supply Company (NASDAQ: TSCO), the largest rural lifestyle retailer in the United States, has been passionate about serving its unique niche, targeting the needs of recreational farmers, ranchers and all those who enjoy living the rural lifestyle, for more than 80 years. Tractor Supply offers an extensive mix of products necessary to care for home, land, pets and animals with a focus on product localization, exclusive brands and legendary customer service for the Out Here lifestyle. With more than 42,000 Team Members, the Company's physical store assets, combined with its digital capabilities, offer customers the convenience of purchasing products they need anytime, anywhere and any way they choose at the everyday low prices they deserve.