Optum-San Bernardino

Category: Medical group

Address: 1700 N Waterman Ave, San Bernardino, CA 92404, USA

Phone: +19098838611

Opening hours

Sunday: Closed

Monday: 8:30AM–5PM

Tuesday: 8:30AM–5PM

Wednesday: 8:30AM–5PM

Thursday: 8:30AM–5PM

Friday: 8:30AM–5PM

Saturday: Closed

Reviews

Kelly seymour

Jul 7, 2022

Referrals & authorizations seem to get lost in the mix. You got to do alot of leg work to get them to go through. Staff is generally nice but seems problems are from to many patients being added to the list.

Rachael Montgomery

Jan 7, 2022

I have been trying to call the office for almost 8 months now, first to get the link for a appointment I had, secondly to cancel all appointments because I could never get anyone on the phone and 3rd to pay this co-pay I keep getting a bill for. How am I suppose to even pay this if the automated service recording take me in circles and no one calls me back? I tried to signup for the patient portal to pay my bill but that couldn’t find me as a patient. Please call me to collect payment.

Owen Murphy

Dec 15, 2021

My monthly insurance premiums are over 2k but primecare is more interested in saving Blue Shield money than providing healthcare. Stay away from them!

B Brock

Dec 19, 2020

I was unhappy with my current doctor. I found these guys and thought I would give them a shot. I was extremely pleased all around. I didn’t have to wait long at all on the phone. They set me up with an initial intake for a new pcp right by my home quickly. I also had an immediate need and was able to go to the Extended care program. I was in and out in less than two hours on a Friday (from initial sign in to walking out the door including X-ray and prescription pick up). Everyone was friendly, understanding, and more than efficient. In the current state of doctor’s offices of “hurry up and wait”, I was extremely happy and would recommend these guys any day.

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Questions & Answers

Can you make an appointment for extended care?

Michelle Panos | Aug 26, 2020
michael Catalina | Aug 26, 2020

No, just walk in

Will the lab be open on MLK day?

Joanna Calderon | Aug 26, 2020
Toshamekia Doss | Aug 26, 2020

I don't think so, since it is a new lab company. But you can call them and find out

How to get ahold of X-Ray dept. ??

Roxanne Wright | Aug 26, 2020
michael Catalina | Aug 26, 2020

Call the operator and they'll connect you to the xray dept.

Do they accept Iehp?

Leslie Stiles | Aug 27, 2019
Lisa Rodriguez | Aug 27, 2019

We only accept IEHP Cal Medi-connect, IEHP Dual Choice IEHP as a Secondary to Medicare or a Medicare Advantage Plan and the IEHP needs to be assigned to San Bernardino Medical Group.

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What time does the lab open?

Shonna Ricker Cuthrell | Aug 27, 2018
Elizabeth Aceves | Aug 27, 2019

M-F at 7 AM

How do I ck when my appt is thus week?

Christine Solomon | Jan 28, 2022
Optum-San Bernardino | Jan 28, 2022

Thank you for the question, Christine! We will reach out based on the patient's preferences - via email, text or telephone. Email reminders are sent 2 days before the appointment, telephone reminders are sent 2 days before the appointment, and text reminders are sent the day before and day of appointment. You can also check your appointment through the patient portal. Please contact our office if you have further questions. We'd be happy to assist!

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Do they do ultrasound visits

Kyle Rodriguez | Aug 26, 2020
michael Catalina | Aug 26, 2020

Yes

Can I make an appointment for today or walk in. I am Peggy Cranford " Dr. Thompson I my primary Dr. . I had my 2nd shingle shot about a week ago and I have a rash that I am concerned about.

Peggy Cranford | Aug 27, 2019
Doreen Whiting | Aug 27, 2019

They have after hour appointments, same-day appointments.

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what are the hours of extended care at san bernardino

Gary W Smith | Aug 27, 2019
Jen G | Aug 27, 2019

Monday - Friday: 9am-9pm, Saturday and Sunday: 9am-5pm. However it's recommended to come in at least 30mins to 1 hour prior to closing time (just in case physicians want additional lab tests to be done). Please call for their holiday hours.

Does of these doctors here at this medical welcome medical patiences

Cecelia Sanchez | Aug 27, 2019
Synthia Trujillo | Aug 27, 2019

They do not take medi-cal

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What days can u get the flushot

Graciela Centeno | Aug 27, 2019
Georgia Chamberlain | Aug 27, 2019

Wednesday

What documents needed to receive them

Pace John | Aug 27, 2018
PJ Clarke | Aug 27, 2018

Sorry, don't understand the question?

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