Red Robin Gourmet Burgers and Brews

Preston Graff

We usually like this place but I’m not sure what’s up with denying service over an hour and 20 minutes before closing? “We aren’t seating anymore tonight” when there’s tables open in the restaurant and bar and seems to be plenty of workers chatting it up while their mixing up to go orders for plated orders.

Michael Oase

Went with the family, 5 of us for an early dinner. Waited 30+ minutes place was empty. Probably short staffed which is fine and we didn't mind. The men's restroom was out of paper towels and the garbages were overflowing, floor was sticky. They have two main dining areas the center area was disgusting, old food on the floor looks like it hadn't been cleaned since the last dinner service the day before. Finally seated us near the restrooms and we decided to leave. If the front of house is dirty the rest is the same. Won't go back, we don't frequent this type of establishment but we have a 18month old and one on the way so it would have been nice to have a local kid friendly place. Could have just been a really bad day or maybe we walked in during a perfect storm, but I doubt it probably the norm. There was staff sitting or standing that could have been improving the atmosphere by just trying to clean some.

Dale McElmurry

We had almost an hour wait to be seated. The restaurant wasn't full, as a matter of fact there were many empty tables my guess is that they were short staffed. As a former manager, I would say this place could use better management. If I was short staffed I would be on the floor doing everything I could to give my guests the best experience they possibly could have and not throw the burden on the overwhelmed staff. My work comes second to my customers, but I didn't see one management member helping make my experience better here. There was only about 7 onion rings in an order of onion rings, which was disappointing for the price. The meal came slowly but was good once it arrived. The restaurant was clean and so was its parking lot. This wasn't a horrible visit but had a lot of room for improvement. I'm not to the point where I wouldn't recommend this place but don't feel that I can recommend it with the way it's currently run... things would have been better to see a manager scurrying around trying to make things better...

Jason Lamproe

I go here almost weekly. Most of the time they get my order correct, but on the times they don't it's miserable. Today they got it wrong, but they replaced it quickly so I'll give them a good job on that. However, when I got home and put the fries on a pan to refresh them they are really bad. Half are light brown and crispy (like they should be), the other half are dark brown, hard, and completely inedible. I don't mind if my fries sit for a under the warmer for a bit while they're preparing my order, what I do mind is when you cook my fries in oil that is so old and burnt that I can't even eat them. Please please please change your days and days old oil!!! I can practically smell the carcinogens! Hopefully next time will be better. -Really disappointed fry lover-