Address: 111 N Main St, Santa Ana, CA 92701, USA
Phone: +17146480885
Sunday: 7AM–10PM
Monday: 7AM–10PM
Tuesday: 7AM–10PM
Wednesday: 7AM–10PM
Thursday: 7AM–10PM
Friday: 7AM–10PM
Saturday: 7AM–10PM
Sandra Carreno
Like seriously I would give this place cero stars cashiers are not helpful, they sell me a covid test without telling me it was to mail it for $100.00 didn't even take the time to explain me that. Really disappointed 😞
amber ornelas
The one star is purely in regards to the location. There are constantly drug users in the drive through connecting to the parking lot, loitering and unsafe driving through that area. There is a security guard, however they only monitor the inside of the store-which is not helpful when approaching the business. I would not recommend for safety reasons.Amber, thanks for bringing this to our attention. We are sorry you did not have a great experience at Rite Aid. Please feel free to contact our Customer Care department by Twitter DM, Facebook PM, phone at 1-800-RITEAID (1-800-748-3243), or by visiting https://www.riteaid.com/customer-support/contact-us so we can learn more.
Fezztheteddy
I give them a 1 due to the fact that the pharmacy is asking to giving them self a 5 starts by sayiing give me a 5 star rating and they they give them self's a 5 start rating talk to ur associates and see if that ok
Rose Becerra
OMG. An that's Owe My Gosh because God had nothing to do with it. However I believe employees (Erik a cashier), trainer and/or supervisor (because I will not publicly disrespect someones mother) have fallen short upon there companys policy in discrimination against customers and refusing to allow them to use the public restroom after they purchased items from your store. Let me go into detail and put down dates and names because if this ever happens again to any other fellow Americans I will be forced to seek out legal action against your company and employees who use your company (Rite Aid) and facilities to demonstrate racism and/or prejudice behavior. I am dating this March 13, 2019 at approximately 1:00 pm I made a purchase at Rite Aid and waited for my friend to finish up her shopping list. While doing so I witnessed another customer who was given the bathroom key without making any purchase an exited the restroom without ever making a purchase. I then finish my water and was drinking another beverage that I had purchased early in the day as it started warming up. Unfortunately my friend is a loyal shopper for your store so I was forced to use your company's public restroom an didn't believe there would be an issue since I myself was a paying customer. The only reason I have posted and am complaining is because your manager Laura or a name similar to that and she was in fact the manager was almost arguing with the Erik to give me the key to the restroom. An before that I had to wait for him to call the manager to the front of the store using the loud speaker was so disgusting because I knew he was hoping I was going to leave. But an employee who will lie about something as small and meaningless I can't begin to imagine what he would lie for if he needed money or did something else more horrific. That's someone I would not want to have to trust working my cash register or locking up my stores doors. Not even having to turn my back because you never know how desperate they may get one day. But for the Manager who was working that day thank you for not abusing your employers trust and doing your job accordingly. I have to say I am appalled at your employees actions as well as deceitful and manipulative behavior, words can only begin to describe as a paying and long time customer I have Never asked to use their restroom and was unaware they had one, until I had heard another customer who spoke in Spanish to use the restroom and heard the employee state that he didn't like to let people use the bathroom but for him it was fine. Like it was a joke. I don't know if he thought I didn't understand Spanish or figured it wouldn't matter cause I was the only one to hear it. It's crazy but it's almost like stepping in the past only the white skinned colored eye American is playing the part of the African American role of not being allowed to use the public restroom and the Mexican speaking Mexicans are playing the role of the white racist Americans who think they own everything in the country and something as simple as a toilet. That Lady's and Gentleman is what is truly revolting to me. Such as this young man's demeanor towards a Cash paying customer for Rite Aid (me) for absolutely no reason what so ever. I have never been a nusens or problem for this store nor have I ever stolen or solicited so for this Employee Erik should be educated on how a business stays open in California because we do not tolerate racism and it closes doors for company's specially Mexican Americans who don't even speak the proper dialect of the own native language. But that's just a reflection of ignorant hate because hate only possesses ignorance. With that said I am providing a copy of my receipt for the day in questioning and of your employees pore decision making. It will have the time and date. I hope Rite Aid will make the appropriate actions when in handling this matter.
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