One 4 One Grooming And More

RANDIESEL

I’ve been coming here for years and it’s been great! The reason I am giving 1 star is because I made an appointment for my 2 dogs, I brought them in and they told me to reschedule because my normal groomer was not working that day and the groomer that was there wasn’t very good. So I said ok no problem. I was happy they were being honest and not just trying to take my money. So I schedule my dogs for the next day at 2:15. The next day(mind you I have taken time off of work for both days) I bring my dogs in and immediately the girl at the front desk with attitude says “uh it’s going to cost you $5 for a late fee” and I’m like what are you talking about my appointment is at 2:15. So I end up talking to the manager or whatever they are and they say the same thing and the girl who scheduled me the day before is in the background saying “I scheduled you for 12:15” That girl said the appointment was for 2:15. Anyway, Morale of the story is this place has liars that work here who try to nickel and dime you on top of their already ridiculous grooming prices. Such a shame, I really liked this place, but this is unacceptable especially for a repeat customer for about 5 years

Stella Perez

They open at 10:00 am my appointment was at 11:15, they had my pet shih tzu dog from 11:00am to 3:15 pm and they still had not started to groom him. They said there were 5 dogs ahead of me, how can u schedule 5 dogs in an hour and 15 minutes? They had my dog OVER 4 HOURS and they still had the nerve to charge $35 for a bath!! Will never go back again!!!

Emma Morales

Excellent service and grooming on my Lil boy TANK

Eunice Torrecampo

They are very quick (a speedy groom is definitely speedy, took less than an hour) and make sure to accommodate my dogs specific needs. My 13 year old shih tzu is a rescue and has some fear-based aggression when it comes to grooming especially because he has endured facial injuries from a dog bite and abuse from his previous owner. They did such an amazing job taking care of him considering he has a tendency to try to bite with anything near his face, and were so understanding, making sure to make it a comfortable experience for us as much as possible. Thank you to the awesome groomers here! He looks and smells so good!