Pizza Hut

Derek Evans

Poor service. Outside delivery area by only a few feet. Hung up on me after multiple phone calls and being on hold countless times. Thanks for the great customer service. I guess I'll get my pizza elsewhere. Have a good one dough ! Lol

Kaylie Davis

I see other reviews similar to mine so unfortunately this seems to be something that happens often. We placed our order and after an hour had no updates. We called and were told the pizza had delivered 30 mins ago, so of course we let them know it must have gone to the wrong apartment because we didn’t have anything. We were placed on hold for 15 mins. The employee let us know the delivery driver admitted to the error so they would remake our order and deliver as soon as possible. She wasn’t rude but it was not very apologetic, it was kind of an “it it what it is” attitude. Now I work in food service so normally if a mistake happens a sincere apology is all I need. Didn’t really get that. Also if the delivery driver knew he made an error, why wouldn’t he let them know right away so the customer could get a new order made as soon as possible? Instead he swept it under the rug and an hour and a half later we have no dinner. My sister has been in the hospital all week, it’s been a hard week. We just didn’t want to cook tonight. It would have been nice if this was handled differently, from the delivery driver owning up to his mistake 30 mins sooner, to getting a real apology, to even comping part of the order for the inconvenience. Overall it feels like the last thing we needed. We were very nice on the phone because at the end of the day, it’s not this girls fault what happened, and it’s certainly not her fault we are having a tough week, but this review is warranted for how the mistake was handled. We’re all human and make mistakes but this business should have made a better effort to make things right when something went wrong.

Starvin Arvin

Would not recommend this Pizza Hut to anyone who’s looking to get their pizza delivered on time or at all even. Ordered my pizza and waited over an hour on it and still did not show up so I called the store and the employee answers the phone and says “hello” and nothing else. At that point I wasn’t even sure if I was talking to someone from Pizza Hut. I asked her about my order and she tells me that they aren’t showing an order for delivery even though I had the tracker on my phone and not to mention they charged my credit card. This was by far the worst experience I have ever had ordering pizza and I am extremely disappointed in Pizza Hut. Never will I order another pizza from this location. Oh and by the way I’m at the in n out drive thru because Pizza Hut made me wait so long and I still haven’t ate. Thanks pizza hut with your wonderful employees running your store!

Tom Capote

Ordered in the store, service was good. Food was made in a reasonable amount of time. Overall, positive experience.