Address: 136 N Delaware St, Indianapolis, IN 46204, USA
Phone: +13176357729
Sunday: Closed
Monday: 8a.m.–4p.m.
Tuesday: 8a.m.–4p.m.
Wednesday: 8a.m.–4p.m.
Thursday: 8a.m.–4p.m.
Friday: 8a.m.–5p.m.
Saturday: Closed
Craig Cammelot
Great Bank, friendly tellers and staff. Always, go above and beyond to ensure maximum customer service!
**
Rude location - was seeking a loan, named person never called me back until I complained. I closed ALL. My accounts here. I will NEVER NEVER NEVER NEVER EVER bank at this location. And I was a new customer. Omg I love MY NEW credit union - but this location sucks!
Kristina Howe
I love the staff Everytime we have gone in they are so friendly. But this is about my money I had two checks bounce that I put into my account from someone else because they bounced they charged me $32 twice so $64 total because of something not my fault if I had known they would bounce I would never have deposited them! PS this is during the pandemic I'm out of work as of right now due to the shut down I need every penny I can get! I'm a small business owner!Kristina, we are sorry to hear about your experience at the Downtown Branch. Providing excellent member service is extremely important to us and we will be sure to address your concerns with our management team. Please contact us at [email protected] so we can discuss the details of your experience. Thank you, Nikki
Angela Sales
Great customer service! Tellers are very friendly & helpful!Thank you for the review Angela! It's great to hear about your experience at the Downtown Branch! Providing excellent member service is extremely important to us. Please be sure to visit our website and our social media pages on Facebook, Twitter and Instagram for upcoming promotions and events. Thank you for being a member- we appreciate your business!
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credit score of atleast 540
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