Address: 11570 Fourth St, Rancho Cucamonga, CA 91730, USA
Phone: +19099800287
Sunday: Closed
Monday: 9AM–5PM
Tuesday: 9AM–5PM
Wednesday: 9AM–5PM
Thursday: 9AM–5PM
Friday: 9AM–5PM
Saturday: 9AM–4PM
Iturnwood intothings
Only 2 tellers and a 35 min line to deposit one check! Do yourself a favor and go to any other branch as this one does not care you have to wait.
Cooking Healthy
Im so tired of Bank Of America. The teller Sandy didn’t even try to help me. Told me there was something wrong with my card and it worked perfectly fine at the ATM. Then she told me I should go use another banking system like Chase Bank to get the money from their machine although it’s a Bank of America card. This is ridiculous. She didn’t care if I accumulated any fees as long as I got out of her hair. I am so done with their lazy employees and terrible customer service. This bank needs to shut down
Jr Stephano
Absolutely terrible and the slowest service of any Branch I have ever dealt with. You have three ladies standing around asking if you need anything then you have 1 teller?? I dont understand?! Get 2 of you in the booths (which seem to be older and more experienced) and get to work on this line! Literally stood here 35 mins and 4 people were assisted. Someone needed a money order and was super frustrated because the teller was taking like 20 mins for a Money order!! Obviously this needs to be looked into. Nobody likes coming here unless they absolutely have to. That's not how I remember Bank of America used to be. At least not in my neighborhood. This was my 3rd and last time coming here. I rather drive a ways out and just get great fast service at another B of A. Good day.
Rose Lehar
I came here to close out an old account. I was nervous going in, because I had my 17 month old son with me, who doesn't do well with boring errands. I also wasn't sure if the account had accrued charges, how difficult it would be to close, and how long I would have to wait. To my pleasant surprise, an employee named Michael Friend was waiting to greet me as soon as I walked in. When I explained my problem, he led me straight back to his office. Luckily, my account was not overdrawn, and he immediately set to work with closing it down for me. He did not make me feel guilty or try to sell me on any other accounts or services. He was also patient and friendly with my son, who was growing a little fussy. Because I had a small balance in the account, for a brief moment, it looked like I would have to go stand in the long line to get to the teller window, until Michael suggested just mailing me a check. He was SO helpful, professional, and friendly. I couldn't have had a better experience or gotten out of there faster. I would recommend this branch to anyone, and I would tell them to ask for Michael.
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I think they are only open till 2pm on Saturdays
Maybe if you have a bank account with them the process may be a little faster, because everytime I go they give me excellent customer service
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