Papa John's Pizza

Jennifer Thomas

A mistake was made on my pizza when ordering on line & when I called to rell them they were like well I can give you half off your pizza if you want to order the right pizza. Plus it wasn't ready when I got the text saying it was ready.

Alyssa Sanders

The reason for my 1 star is due to my experience in dealing with Jenna, The general store manager. I had placed an order Friday night directly through the website (pre-tipped) and was expecting for the order to be dropped off by a Papa John's employee. Instead, it was dropped off by a doordash driver without a hot bag. The order was cold and had to be warmed in the oven...one pizza with a lot colder than the other as if it had been cooked in a different time of day. When I called the store to ask them to trade it out for something fresh, per their guarantee the store manager decided it would be best to hang up on me instead. I don't really understand this as I was nothing but respectful and polite while on the phone with her and she's been nothing but rude and insolent. I didn't let it go and reported my experience through corporate to let them know what happened. They took the report and sent the call to the store manager Jenna again and listened in to hear what I was experiencing. The customer care rep called me back after Jenna hung up on me and assured me it would be dealt with. I called the store again to ask why I was being treated this way, I had never previously had anT issue here and had even reached out to papa johns to compliment this store previously. When I called back I reached a driver who had heard about my experience and apologized for her manager's behavior and said that there was nothing that they could do that the store manager would refund my order and not to order from there again. Not that I would want to based on this current experience anyways. I would warn against ordering from this restaurant because if there is an issue you will be treated poorly and disrespectfully by the GM here at the store

Kathlene Taber

Driver was great. Pizza was cold and very few toppings vs crust. When the manager was contacted she said it was delivered early. Yeah that makes $35+ better for two pizzas that were worse quality than the frozen $3.99 pizzas on special I just didn't have room for in the freezer. Will never recommend or return after being a long time customer.

paula perry

Garlic knots(2 orders), were burnt. Gluten free pizza was burnt. Barely any bbq sauce. Not happy