Potbelly Sandwich Shop

Михаил Кремнев

Made an order on the app for pickup at 11:15am. Waited patiently until 11:30am and politely asked the employee working if they had my order. They seemed very confused and asked what my order was. I repeated the order and they threw the sandwich towards me and then cursed at me. The order was completely wrong. Seems as thought they didn’t know how to complete an online order, and when confronted, had abysmal customer service. Potbelly’s corporate office has been contacted

Melissa Hogue

Love the Mac and cheese. My favorite sandwich is the Chicken Club but the Meatball is a strong second. Those meatballs are so flavorful! Every soup I have tried tasted so fresh!. Love this place.

Kimberly Henderson

I was on the Plaza feeling a bit famished. Sans the normal disposable income I need something cheap but delicious. I walked in and was hard pressed to get help. The employee emptying the trash receptacle did not address me as I walked in and looked around. It was almost 3 full minutes before I was asked if I was ready to order. The sandwich was not good and the salad was disappointing 😞! To wrap up my review the food and service was substantially bad. I give it 2 stars because the interior was very clean, spacious, and well lit.

Ryan Warkentin

I understand things happen, but the fact that my sandwich comes with mold is not ok! Of course this order was take out, so I did not see it until I got home. With only 20 minutes until they close, there was no way for me to make it there before then. I called numerous times and nobody answers the phone. I guess if you're in the mood to spend your money on mold covered sandwiches... this might be your go to. ***To add - I received a call after complaint made by email and told manager would contact me the following day. I never received call. I called them and was told again the manager would call me shortly. Here we are 4 days later and no follow up......