Olathe Pet Shop

Magician Hex

My wife and I purchased our snake here as beginners. The staff was nice enough to answer all our questions for proper care, going as far as finding the associate with the most knowledge of snakes to help us. It was a really good experience and we got a discount on the snake when purchasing our reptile starter housing kit. Have been getting all our snake supplies here since.

Scott Hunter

This place is amazing. Great selection of high quality products. The staff is super knowledgeable and always happy to help. Easily the best pet shop in the area.

Cynthia Holloway

Absolutely horrible customer service from the owner. Most of the staff is kind and helpful but because the owner is rude and "doesn't have time to deal with this", I took my business elsewhere. They don't medically care for their fish and just throw them in whatever tank so they can make a quick buck. And... Your response is the precise attitude as to why I will never shop at your store again. It's pathetic calling your customers theatrical when the only person that was responsible for taking care of a problem in your fish tank was you and you refuse to take care of an animal. My concern was not the deformed Oscar and if you had listened to me then you would have understood what my concern was but your arrogance spoke for itself.

Jessica Harvey

If I could give 0 stars I absolutely would. I used to always go here for my bunnies food. So I assumed I could go here so my 7 year old son could buy himself a bird WITH a 'setup' as advertised on the bird's glass. But there were no bird setups and all the children working there told me "it's not their fault there isn't any setups for birds". Instead of trying to just make a 'setup' for my son they just told us to "just go buy everything the bird will need". When I asked for a manager or the owner they told me he wasn't there and he would tell me the same thing. The children that work there need to learn how to respect and at least get some training on how to put together 'kits' or 'setups' instead of telling customers it's 'not their fault'. So we went to Petsmart and got much better service and paid WAY less than we would of at Olathe pet shop. The picture I added is for the children that work there so they know what a 'setup' looks like and now much it should be instead of telling a customer to pick out everything and pay for it all!