Westlake Ace Hardware

Marie Stafford

Yesterday, Dana and Joe, from Westlake (6201 Independence Ave), helped getting a 2nd car key and fob, for our car! They did a great job! We really appreciated it and saved us money! Another Associate, Morgan, also helped me when paying with a my new card, but it was declined. I was about use my primary card, when Morgan said I entered a wrong pin number, but I couldn't remember it. She said try it again, and use it as credit, and it worked! 3 great Associates at this store!

Grace Spears

Shout out to Stormy who has great customer service skills which is rare these days. She helped my find some faucet caps I needed. Westlake take care of your long time employee Stormy it is rare that people stay at a job more that 5 years these days.Thanks for your help Stormy.

Kenneth Ross

The cashier was trying to steal my money then when I caught the mistake she became angry acting like a child she said I don't know what to do her manager told her im telling you what to do at the end I did get my money back it was tossed my way people that can't count should not be on the register

Donna Kates

I shop there regularly and find what I looking for most of the time the last time I went I rented a rug Doctor I kept it late,cAlled, and kept it late again .they didn't say anything negative about it that had already kept it late. and when I did return it they only charged me for 2 days and I've had it for4. I've had a good experience with them& they always seem nice and helpful. And unlike most Avenue stores they don't hover over you like you're going to steal something all the time you're there. they let you shop and browse without a problem. That that theory that everyone's a thief if they're shopping and looking around a lot or just comparing shopping, seems to be the norm at most Avenue stores. it really bothers me at the stores where they know me & that I spend money there every month. Getting to where I just walk out when they do that to me.