Chase Bank

S S

I wasn’t convinced when I read about the rude and lying people that work here in previous reviews - until I visited. My friend who just came to the US for work needed to open a checking account, and was denied because of “their country of origin.” We called Chase’s customer service to check if this was Chase’s policy, and they told us that they have not heard of such things. Shame on Chase. And I guess there aren’t much we can do to take our business elsewhere, because there are just these many banks, right?

Kimberly Stanfield

Went there today to open business checking account, they had no one available so the in-checker guy said I can open one online per his manager. I go home and fill out a couple questions and was not approved. I called customer service and she specifically stated ‘if you are a customer already the people at the bank must fill out the business paperwork’. I was lied to and wasn’t told that by the guy who went and asked for help! I could have went to another branch or bank today. As a veteran I value integrity and people’s time. Taking my business elsewhere…

Jacob Reese

Have been trying to get a meeting at this bank for over a week to open an account and cash some checks since they're online portal never seems to work. After showing up to the branch two different times as instructed by staff, I was then was told to book online. After waiting for 4 days, I just got told the person (Chris Hoffman) I was scheduled to meet was double booked and had to cancel. Never seen a bank I had to wait over a week to open an account with and go through all this headache, absolutely unprofessional and rediculous.

Ahmed Tasnub Takaddus

Amazing people, just love this branch. We drove extra 30 min just seeing the reviews, and they lived up to the expectations.