Address: 9145 Chamberlayne Rd, Mechanicsville, VA 23116, USA
Phone: +18047306783
Sunday: 6AM–11PM
Monday: 5AM–11PM
Tuesday: 5AM–11PM
Wednesday: 5AM–11PM
Thursday: 5AM–11PM
Friday: 5AM–11PM
Saturday: 5AM–11PM
Dana Sparrow
Third time my order wasn't correct! Not to mention they only have 1 drive thru line open & are super slow.
Barbara McLean
Where to start? My order was wrong which was a quarter pounder with just mayo. How can you get that wrong? Went to take it back and was admonished by the guy mopping floors. Little kid slid and almost fell. Who mops floors at lunch time when it’s busy? Fries were like rubber and cold. My grandson had to use the ladies restroom because the same guy was now mopping the restrooms. Poorly managed.
Jeffrey A Dewey
The food was typical for a McDonald's. Nothing there to complain about. It was posted on the entry door that low staffing would require patrons to place orders via the kiosk. Newbies to this practice will likely be very aggravated by that. Otherwise, everything was fine.
Cyndi Sams
Mom and I went inside to order and eat. One of the many employees behind the counter said we must use the kiosk to order, then went back to chatting with the other employees. That was an interesting greeting.?! The instructions were a little confusing when trying to checkout /pay. Especially when asked to enter the "table tent number". Mom wanted to pay cash which wasn't an option of course. This was not a good experience for her so far. The process was not "older" user friendly, as she put it. The employee who called our order number when the food was ready, did not say hi, thank you, or ask if we needed anything. She just dropped the bag on the counter and walked away. I had to get the attention of another employee to ask for jelly. At least she was pleasant. One out of 3 employees. The food was hot and tasted good. The Customer Service was poor.
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