SERVPRO of Torrance

Ben Moriwaki

We had 2nd floor flooding via a broken braided stainless steel toilet hose with plastic connectors. The plastic broke, and I believe it should be illegal to have plastic end connectors. This went on for about 45 minutes and resulted in flooding the bathroom and the 1st floor bathroom and bedroom below it as well. My insurance company immediately sent ServPro of Torrance. Rick Martinez (Ricky) and his crew removed most of the water via mopping and vacuuming. They then placed fans and dehumidifiers in the rooms to dry, including the ceiling. Throughout this process Ricky was very knowledgeable and professional and was concerned for our property and our inconvenience. Definitely if we have flooding again I would call ServPro and request Ricky. Besides Ricky the rest of the staff. Philana. Sabrina. Seta, Jennylyn, and others I may have missed were top-notch.

lloydesutton

ServPro Torrance helped us with a severe water damage claim to our home. I absolutely recommend them to anyone needing water damage service. They were polite, always on time, and completed the work correctly and promptly.

G A U

My mother's home was in need of abatement and then build back after a serious plumbing leak which caused damage to the interior and garage. From the very start in dealing with Philana and Seta we knew we were in good hands. The team of abatement professionals from Bill from Patriot Labs and Jeremy from Burns Environmental and their skilled workers were phenomenal. The thoroughness and professionalism of these team is worthy of merit. The build back team lead by Diko, Adam and Cesar was amazing and not only professional tradesmen but courteous and kind in their customer service approach. My mom is quite happy with the project now that it is completed and thankful to all of these Servpro professionals. I can't say enough positives about the Servpro team as they deal with the insurance adjuster, have thorough and constant communication with the homeowner, being my mom and I, and were just amazing!!! We must highly recommend Servpro of Torrance to anyone who needs abatement and restortation work and wants the A Team to respond. Being in the public works and construction industry for 38 years I sincerely value well oiled machines that can meet the needs of their clients with high satisfaction and quality results. Thanks again for the blessing that came together with the synchronized efforts of each of your team members.👍😊

Brok Butcher

We had an emergency on one of my listings and Servpro came through in the clutch! I spoke to Philana and she made things happen right away! They were Extremely responsive and excellent work on removing water from underneath the flooring of the house. They made the home look as good as new when finished! Can't say enough about the customer support (from Philana, she's awesome!), reasonable prices and professionalism with this company. I will absolutely use them again!