BECU credit union

Vince Cacanindin

Poor attention to detail of both service rep and me. I went there to get an updated debit card - it expired 01/20. He asked me a few questions and gave me a new card. I failed to check the expiration on the card - it was still 01/20.

Sean Van Norman

Blame this on the branch but it is a BECU issue. The processes they have when changing your name, depositing a check are in some circumstances ridiculous. I had a check I deposited last month and went through a process. This month, new process. They said "Last time they did it wrong' but no one will tell me the documented process ... all random. BECU do you know how to run a bank?

minjae

Very friendly!

Rain Snow

I enjoy this location. Quick and easy to get in and out of. I stopped going to the landing because it's not safe to cross the road to the atm. I stopped going to the factoria location due to bad parking and bad drivers. This is the only location I have found where traffic doesn't try to hit pedestrians crossing the road. I noticed the bad reviews are generally from customers trying to scam the system then it back fires. You can't scam a bank people they know. Or they don't understand how banks work and are total morons.Thanks for the great review, Rain! We definitely strive to provide positive experiences for our members and we’re glad to hear we met your expectations. We’ve shared your compliments with the team! Have a great day!