Red Robin Gourmet Burgers and Brews

Thomas Golden

Red Robin was great,such a large selection. Lunch time was a bit busy so I suggest to come just a little later. Service was excellent. My son ordered an onion ring to share appetizer and the came out all crispy on a tall stick stacked up real cool with choice of sauces for dipping. Overall great experience and this R.R. is located right by the bridge street cinema and all kinds of other shopping. Thumbs Up

W.W

Waited about 10 minutes before the server came to our table. A courtesy of saying “Hi, I’ll be right with you” would have been nice despite what other issues may have been going on before coming to serve us at our table . Other than that, the server was nice and did a good job. Food from the kitchen came out wrong and cold. There was really no reason for the food to come out the way it was because there were more workers than customers in the restaurant. Seemed as if everyone was there just having fun and talking but not working and being lazy. We had to wait another 15 min for them to remake our order and my fries were still the wrong fries. Waited another 5 min for fries. Before leaving, we asked for the same garlic fries to go. We waited another 10 min for our to go fries but got tired of waiting and just left. Even our server was surprised they did not come out with our fries upon letting him know we were not going to wait any longer. Corporate should consider retraining their employees because the service tonight was very disappointing. The young lady host seemed like the only one working hard and she looked as if she was just doing her best but definitely needed help while 30 other workers were in the back hanging out, on their phones, chit chatting.

Brent Leestma

What I ordered vs what I actually received. We were in Huntsville just for the day so figured we'd go to red robin since everyone liked their food. This was extremely disappointing, all the food was soggy like it had been sitting for awhile, had to ask 3 times for drink refills. When we talked to our waiter about the issues he seemed very dismissive...extremely disappointed and can't wait to get back to our red robin in Michigan.

John Buckley

Finally went back to Red Robin. I ordered the Buzz Chicken Sandwich. Pretty good but spicy hot. My first wife ordered the California chicken sandwich. She devoured it. Kids ordered burger, corn dogs x2, and Mac cheese. Only outlier is the corn dogs (picture). Kids who ordered them did not enjoy it too much. It resembled Vienna sausages wrapped in fried flour but the bottomless fries and lemonade made up for it. Ordered milk shake and root beer float. Both pretty good. Bathroom clean. Out of soap in one dispenser. Highlight of the meal was Ali our server. Looks like she was the only server? Anyways, she was juggling several tables with multiple customers each. Great job Ali. Give her a raise. Lobby was clean. Kids Placemats (picture) kept them busy for 15 minutes. Average experience but great customer service by Ali. Will go back and recommend it.