Express Inn Hartselle

Savannah Shelton

I booked a room online, and when I arrived at the time of check-in, the front desk refused to give me the room that I had booked!.!.!.! He stated that I couldn't get the room until I have paid a deposit!.!.! Nowhere on the website that I booked it on stated anything about a deposit nor does the website strictly for the motel itself!.!.! I never got to stay and the front desk cancelled my reservations and I had to sleep in a vehicle that night!.!.!.! HORRIBLE PLACE & HORRIBLE PEOPLE THAT RUN IT!.!.!.! HEARTLESS & CARELESS!.!.!.!

pecdipper 815

The owners are nice and when there here they make sure your taken care of...in that case we are here unfortunately cause of difficulty finding an apartment..anyways the staff act like your wanting blood if u ask for room maintenance

Valerie

Positive: Location Negative: Definitely not the cleanest place. Bathroom have a weird smell The bed was dirty had other people's hair and we did not stay we didn't even go to the office and complain just left the key in the room and left disgusting it would not recommend this place

Anthony

Positive: The showers are the absolute best in any hotel I¿ve ever been in. It¿s clean rooms and we enjoyed staying. It served the purpose giving us a place to stay while visiting my Dad. Overall we would stay again. The price is great! Negative: The bed isn¿t comfortable. My husband and I both woke up with back aches. I¿ve had a bad back for years and he has not had any back trouble. They were not offering breakfast as shown online and the pool was closed.