Bruegger's Bagels

Shawn Scott

Every time we order ahead, the order isn't even started by time we get there. When we get there and ask about our order, it takes them 20 minutes to make two sandwiches. This is not the fault of the employees, they are swamped and completely overwhelmed. The owners should consider hiring more staff and managers need to streamline their processes.

Destry Webster

The best bagels in Huntsville in my opinion. Seasoning is just right on each variety and the price is extremely fair. Always consistent.

Rosemary Davidson

Yummy selection of cream cheese, including a smoked salmon. Sandwiches were made in timely manner, tasted great.

Olivia Funkhouser

One star was too harsh. I was angry in the heat of the moment, but I've edited my rating to reflect the average of the other times I had good service. I know there are supply chain problems but another reason their prices on certain items have increased might be due to the fact that at least couple of their workers allow people to steal. I witnessed a worker hand a bag of food to the woman in line behind me and she just left the building without paying. The cashier brought it up to the other worker, saying "Who is that lady in the green shirt"? Then the worker lied and said "She said she already...." No, she didn't say anything. He couldn't finish his sentence because he knew she didn't say anything. She took her food and left the building and the workers didn't want to get caught for making a mistake that allowed her to steal so they acted like it never happened. I asked the cashier "Did she walk away without paying"? And he ignored me. I will not be coming back to this Bruegger's. They need to wait to hand food to people *after* they have already paid, as every fast food restaurant already does. This happened at approximately 8:55am on November 10th. I hope the manager will review a tape to see what really happened.