U-Haul Moving & Storage of Moreno Valley

Yvonne Gomez

Did not give us the appliance dolly at the time of rental had to come back and pick it up the next day.

Oswaldo Bautista

I was in Moreno Valley searching for a U/Haul store and I found this location on sunnymead blvd very close to the freeway. There were a lot of stores or shopping malls nearby like Chulichi Town, Superior market, Fallas, Metro PCs, a gas station very convenient for people. I went inside the store and the general manager Rudy help with getting me a 26 inch truck for moving a storage unit to another storage unit for a affordable price. I was happy because she made easy and fast so I can get going cause I have a certain time to return the van or truck back to the U-Haul location. I highly recommend it to visit and rent a van, truck, trailers from this location and make sure you talk to Rudy she’s very helpful and friendly.

Isela Puga

Horrible customer service, if your making plans to move don’t count on this place made a reservation 5 days ahead of time told me everything was fine they said someone would call me Friday never did, I called the day of my move only to be on hold for an hour so they can tell me no trucks available. Didn’t even apologize and now I’m here figuring it out. Horrible place to make plans for your move another stress on top of the one you already have. Don’t recommend it at all

Applied Clinical VR

The truck had no brakes. Let that sink in for a minute. The pedal easily went all the way to the floor and then the brakes locked. My guess is air in the brake line or no brake fluid. Fortunately, I was in the process of pulling out of the parking slot, so I went 5 feet rather than experiencing this kind of catastrophic brake failure on the road. No apologies, no discount for giving me a dangerous truck. Nothing. Staff didn't even seem surprised, which is disturbing in and of itself. Completely unacceptable.