Address: 934 S Andreasen Dr Suite H, Escondido, CA 92029, USA
Phone: +17603497166
Sunday: 7AM–5PM
Monday: 7AM–5PM
Tuesday: 7AM–5PM
Wednesday: 7AM–5PM
Thursday: 7AM–5PM
Friday: 7AM–5PM
Saturday: 7AM–5PM
Mari
I was hopeful about this company with all the 5-star reviews. Couldn’t even get to scheduling because the secretary was extremely rude and unprofessional. They also advertise a coupon on their website for the service I was looking for and she said she had to ask if they would honor it. I’m like it’s on your website, the right thing to do is to honor it or don’t falsely advertise. She also seemed to be annoyed with all my questions. If you don’t like your job, you shouldn’t do it. Very disappointed in the poor service I received.
Lawrance Bailey
From Bella, who first answered my phone call to Carrie who handled the scheduling and logistics, everyone at Mr. Guy was very friendly and professional. Christian Marroquin, the technician who made the on-site call, was especially helpful. He answered all of our questions. He spotted potential problems and made suggestions for fixing them, explaining the pros and the cons, without pressuring us. We were very happy with the service.
James Gates
Diagnostic process was thorough. Problem was identified and successfully resolved on first visit. Technician was professional and answered all my questions. I recommend My Guy and will use them again myself.
Amy C
I’m very happy with my guy heating and air. I bought a new unit from them last year after my old unit from 20 + years ago finally quit working . The team is very professional, from the front office to the techs who install and do repair. They do a great job . If there is ever any problem they are on top of it and easy to contact . I just had my 1st free tune up and Scott the tech did a great job fixing my thermostat and making sure my hvac unit is ready for the hot summer weather . I’m very happy with the new hvac I bought from them and the overall service , value and professionalism of the entire team .
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Experience peace of mind when you work with our team. Not only are we licensed, insured, and bonded, but we are also NATE certified!
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